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About This Job
Krushit Vanzara Studios
Location: Mumbai, Maharashtra, India
Work Mode: On-site
Industry: Media Production
Job Description
Location: Mumbai
Job Type: Full-Time (Day shift: 8:00 AM–5:30 PM OR 10:30 AM–8:00 PM)
Working Days: Monday–Saturday | 2nd & 4th Saturdays off
Experience: 6 months – 2 years
Salary: ₹30,000 to ₹45,000 per month
Reports to: COO
About Us
Krushit Vanzara Studios (KVS) is a Mumbai-based creative post-production studio serving clients worldwide across retouching, video editing, motion graphics, and graphic design. We combine rigorous technical standards with a strong artistic sensibility, delivering work that's both flawless and full of feeling. Our team thrives on collaboration, craftsmanship, and a shared obsession with detail.
About The Role
This is our first dedicated client servicing hire — you'll own the relationship layer between our global client base and production team. You'll handle a portfolio of accounts end-to-end, working directly with senior leadership and getting real visibility into how a growing studio runs.
Client Ownership
Act as the primary point of contact for all assigned clients, building strong, long-term relationshipsResolve client concerns and escalations promptly and professionallyIdentify opportunities to expand existing accounts — new services, additional projects, larger scopesMaintain accurate records of client details, ongoing projects, feedback, and approvals
Project Coordination
Run daily checks on every client's work status, timelines, and deliverables so nothing slips.Coordinate with editors, designers, and operations to keep workflow moving smoothlyTranslate client requirements, feedback, and revisions clearly to internal teams — and internal constraints clearly back to clients.
What You Bring
6 months–2 years in client servicing, account management, or a similar client-facing roleFluent written and spoken English — mandatory, as you'll be communicating with clients across the globe.Proven ability to build trust and retain clientsComfort juggling multiple accounts and deadlines without losing detailProactive, solutions-first approach to problems
Experience in a creative, media, or post-production environment is a plus, but not required.
What We Offer
Quarterly Performance BonusStatutory gratuity benefits as per governing guidelinesHealth and wellness benefits provided by the studio10-10 paid leaves post the probationary period (90 days)Paid half-day on your birthdayTravel CompensationYear-on Year Salary IncrementDirect mentorship from our creative and technical leadsModern, well-equipped workstations and infrastructureComplimentary refreshments during working hoursReal autonomy over how you manage your accounts, with clear accountability for outcomes
Apply
Email: hr@krushitvanzara.com
| Role Level: | Not Applicable | Work Type: | Full-Time |
|---|---|---|---|
| Country: | India | City: | Mumbai |
| Company Website: | https://www.krushitvanzarastudios.com/ | Job Function: | Customer Service |
| Company Industry/ Sector: |
Other | ||
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