Account Executive Enterprise Sales

About the role

DoubleTick.io, a Meta award-winning conversational CX stack, is looking for an Account Executive – Enterprise Sales to drive new business acquisition and revenue growth across enterprise accounts.

This role is ideal for someone who combines strong B2B sales expertise with a deep understanding of enterprise sales cycles and can build relationships with senior decision-makers, identify business opportunities, and translate customer requirements into high-value solutions. The ideal candidate will own the sales journey from prospecting and discovery to solution presentation, negotiation, and deal closure.

Key Responsibilities

• Own the complete enterprise sales cycle, from prospecting and lead qualification to negotiation and closure.
• Identify, target, and acquire enterprise customers across relevant industries, including BFSI, Real Estate, Travel, EdTech, Healthcare, Auto, Retail, and FMCG.
• Build and manage a strong pipeline of enterprise opportunities to consistently achieve and exceed revenue targets.
• Engage with senior stakeholders, including CXOs, VPs, Heads of Sales, Marketing, Customer Experience, and IT.
• Understand customer business challenges and recommend relevant DoubleTick solutions across conversational AI, WhatsApp Business, customer engagement, automation, and analytics.
• Conduct discovery calls and needs assessments to understand business requirements, pain points, and buying priorities.
• Deliver compelling product demonstrations and presentations tailored to enterprise customer use cases.
• Develop account strategies and sales plans to penetrate target organizations and expand business opportunities.
• Manage complex, consultative sales cycles involving multiple stakeholders and decision-makers.
• Prepare commercial proposals, negotiate pricing and contract terms, and drive deals to successful closure.
• Build and maintain strong relationships with key accounts to support customer satisfaction, retention, and future expansion opportunities.
• Collaborate with Customer Success, Product, and Solutions Engineering teams to ensure smooth handover and successful customer implementation.
• Maintain accurate pipeline updates, sales forecasts, and activity records in the CRM.
• Track key sales metrics, including pipeline value, conversion rates, deal size, sales cycle, and quota attainment.
• Monitor market trends, competitor offerings, and customer requirements to identify new business opportunities.
• Work closely with leadership to refine sales strategies, improve processes, and accelerate revenue growth.

Ideal candidate

• 2–8 years of experience in B2B Sales, Enterprise Sales, Account Management, or Business Development.
• Proven track record of acquiring new enterprise customers and achieving revenue targets.
• Experience managing complex, consultative sales cycles with multiple stakeholders.
• Experience selling SaaS, CRM, MarTech, CPaaS, conversational AI, enterprise software, or other technology solutions is highly preferred.
• Strong understanding of enterprise prospecting, pipeline development, lead qualification, and deal management.
• Demonstrated ability to engage and influence senior decision-makers, including CXOs and business heads.
• Experience conducting product demonstrations, solution presentations, commercial negotiations, and contract closures.
• Strong business acumen with the ability to connect technology solutions to customer business outcomes and ROI.
• Hands-on experience with CRM platforms such as Salesforce, HubSpot, Zoho, or similar tools.
• Strong communication, presentation, negotiation, and stakeholder-management skills.
• Self-driven, target-oriented, and comfortable working in a fast-paced, high-growth environment.
• Ability to work cross-functionally with technical and customer-facing teams to drive successful enterprise deals.

About DoubleTick

DoubleTick.io, headquartered in Mumbai, is a Meta award-winning AI conversational CX stack, designed to unlock conversation-led sales, marketing, and customer engagement use cases at scale for enterprises. Backed by Info Edge Ventures and BeeNext, the platform serves 10,000+ businesses across India and the UAE, including large clients across industries such as BFSI, Real Estate, Travel, EdTech, Healthcare, Auto, Retail, and FMCG. Leading brands such as MakeMyTrip, Piramal Finance, CoinDCX, AU Bank, and Lodha Developers trust DoubleTick to power their customer conversations.

The user-friendly enterprise communication suite features a full-stack conversational platform offering centralization, automation, and analytics across channels such as WhatsApp Chat, WhatsApp Voice, WhatsApp Groups, PSTN Calls, and 10+ other channels. With its AI Agent Builder and Bot Studio, enterprises can create and deploy complex AI agents and bots across chat and voice in minutes.

Why work with us?

• Fast-tracked career growth into senior leadership positions.
• Opportunity to own high-value enterprise deals and create measurable business impact.
• Opportunity to work closely with the founders and learn what it takes to grow a company at every stage.
• Opportunity to work in a culture where you can challenge leadership, share ideas, and contribute to strategic decisions.
• Direct exposure to working with some of the largest enterprises in the world.
• Opportunity to shape enterprise sales strategy and drive growth for an innovative AI-powered conversational platform.