Quality Executive

About Company

Axis My India Limited is India’s leading consumer data intelligence company, committed to enabling data-driven decision-making. It has launched the "A" App, a people empowerment platform designed to enhance the lives of a billion citizens by providing access to authentic information and practical solutions for everyday needs. The app follows a PHYGITAL model, leveraging Axis My India’s vast network of 5,000+ locations across 700 districts. Powered by Google Cloud and Google Gen AI, it continuously learns and improves to deliver better user experiences. The company is spearheaded by Mr. Pradeep Gupta who is a leading name in market research and is India’s top psephologist.

Job Description

To monitor calls (Survey Recordings) to measure performance and facilitate business’ strategic objectives.

Provide feedback to the field team on their audit evaluation and document the same

Discuss and explain the errors and quality issues with the team and provide guidance for improvement. Facilitate training to the field team (in regional language) with respect to questionnaire, quality parameters and management expectations and assist new joiners to understand process and workflow.

Requirements

Key Skills: Malayalam & Gujarati

Experience : 0-3 Year

Qualification: Graduation

Location: Mumbai - Andheri

Benefits

Other Benefits

• Competitive salary and benefits package
• Opportunity to make significant contributions to a dynamic company
• Walking distance from Chakala metro station, making commuting easy and convenient.