Sales Manager

Make a+Difference in Kraton

At Kraton, we make a Positive Difference, and we are looking for individuals who are also looking to make a difference in their jobs, for our customers and to the world.  We are looking to hire a key member of our India team at our Mumbai Office. 

Key Responsibilities

• Develop/Execute sales plan in alignment with global sales strategy/regionals plans to maximize business growth and meet customers’ needs
• Coordinate all commercial activities (pricing, product changes, transitions, contracts, special deals, etc.)
• Manage the relationship with the customer, build and maintain strong relationships with strategic buyers and key influencers/advisors across the customer’s organization
• Analyze customers’ business to better understand what is required to meet expected goals; define customer needs and product value end use; utilize voice of the customer and communicate insights
• Report results, trends, gaps, competitor landscape, etc.
• Formulate, negotiate and implement pricing strategies in conjunction with sales leadership; understand customers’ next best alternatives
• Develop portfolio of projects/opportunities and manage pipeline; identify incremental opportunities, seek support to close deals as needed
• Maintain data in systems to enable effective pipeline management
• Build/manage account plan for key customers, track progress and communicate results, manage contracts, rebates and specification requirements
• Collaborate with Sales Leader to analyze forecasts, set challenging targets for each customer
• Update forecast as needed, discuss availability/manage risks; inform stakeholders as needed
• Collaborate with internal teams, such as Customer Service/Fulfillment, Quality, Supply Chain, Manufacturing, R&D, Marketing, and others, regarding customer issues/complaints and pipeline/innovation opportunities

Required Skills

• 5+ year’s relevant experience
• Has relevant experience in assigned market segment
• Learning about customer needs, products and potential use
• Sell and deliver results that meet or exceed individual goals
• Collaborate with sales team in accomplishing team goals
• Assume a leadership role on a special project or specific activity
• Understand, commit to and achieve sales goals
• Mentor junior team members
• Build relationships and influence inside stakeholders
• Collaborate with cross-functional teams to accomplish goals and objectives

Education, Certifications & Licenses

• Bachelors’ degree (or equivalent) required, Technical degree preferred

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The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification.  Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Kraton’s internal talent acquisition team manages our recruiting efforts and from time to time works with pre-selected/pre-approved external staffing agencies. We do NOT accept unsolicited resumes or candidate referrals from recruiters and/or agencies who are not pre-selected/pre-approved.

Kraton is proud to be an Equal Opportunity Employer.