Receivables Associate

Your Role

The Receivables associate will be responsible for assisting with collections for our Competitive
Business Unit. This oversight will primarily focus on processing customer requests within our
internal systems. This position will partner with the US based Receivables team to maintain
superior customer interactions.

Must-Haves

Process purchase orders (40%)
o Ensure all purchase orders received from Competitive and Elite customers are
applied within 48 hours of receipt
o Send updated invoice with purchase order number added to the billing contact
o Extend access for products listed by 15 days
o Adhere to all regulations on purchase order acceptance criteria
● Make applicable updates to our CRM (20%)
o Ensure all Competitive and Elite payments received in Salesforce and Workday
are closed
o Link invoices to orders
o Reprint Invoices on Workday
● Monitor unknown contact cases and update contact for each case to ensure proper
routing
o Review account extension requests (20%)
o Process extension requests by end of day
● Other duties as assigned (20%)

Nice-to-Haves

● Education: Any graduation
● Experience: Prior experience in a billing support function preferred
● Ability to communicate effectively verbally and in writing.