Lead-Research

Sutherland Global Services is a process transformation company with over 30 years of experience in serving customers across industries such as BFSI, healthcare, retail, travel, telecom, and technology. Our process transformation services innovate at the intersection of business and technology to transform processes that realize our client’s vision. We are experts in accelerating performance and achieving high-impact outcomes through winning execution strategies across the entire business and customer lifecycle. Over the past three decades, we have served over 120 clients from Fortune 1000 and have attained the capability to deliver 43 million transactions a month on a digital backbone that spans 19 countries around the world.

Our research portfolio includes a host of knowledge services spanning financial research, investment research, equity research, macroeconomics research, market research, strategic research & advisory and consulting, analytics, and internal research support services. Our research practice has been built on the solid foundation laid down by the NY based Adventity Global Services, which was acquired by Sutherland in 2010. We have over a decade of experience in serving the business and strategic growth needs of 120+ multinational clients through our research and consulting services.

Job Description: Roles & Responsibilities

• Provide support on research assignments to address stakeholder needs.

o Understand data requirement for the engagement and determine effective data sources for the deliverable.

o Preparing insightful Industry, Company, Competitive Intelligence/Benchmarking, reports

o Ability to Identify issues, pain-points, growth opportunities for a client

• Designing and preparing deliverables (in MS Word, Excel, PowerPoint formats)

o Conduct in-depth secondary and research, based on requirement.

o Synthesize and analyze the research findings to come up with strategic solutions/insights for the client.

o Prepare final deliverable(s)

• Build strong and relevant professional relationships internally.

• Use research tools and frameworks to develop high-impact deliverables

• Ensure the quality, timeliness, accuracy, and accountability of the assigned research projects.

• Work with moderate supervision on client deliverables and other research initiatives

• The internal research support team at Sutherland specializes in undertaking analysis, insight generation and final reporting

Qualifications: Experience/ Skills Education: MBA (Marketing / Finance / Strategy / etc.) (Preferably from Tier-I/II B-School)

• 4+ years of experience in market research and consulting projects, with 2+ years of experience in delivering projects such as market entry, market opportunity assessment, market expansion strategy, new product development etc.

• Should have good customer facing capabilities.

• Strong analytical mindset

• Must be able to demonstrate the ability to understand client requirements, and the drive to go beyond stated requirements deliver best possible solutions that fulfil clients’ objectives

• Excellent written and verbal communication skills.

• High problem-solving skills

• Strong numerical, analytical and strategic thinking skills - able to demonstrate how one supports the other - and sound commercial acumen

• Be comfortable working to tight deadlines and demanding requirements

• Driven and ability to work independently

• Flexibility to adapt to a variety of different engagement types, working hours and work environments and locations

All your information will be kept confidential according to EEO guidelines.