Distribution BA

Job Title:

Business Analyst-Distribution

Job Grade (refer to JE)

G9B

Function:

Information Technology

Location:

Mumbai (Sun-House)

Job Summary

At Sun Pharma, we commit to helping you “Create your own sunshine”— by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community.

Are You Ready to Create Your Own Sunshine?

As you enter the Sun Pharma world, you’ll find yourself becoming ‘Better every day’ through continuous progress. Exhibit self-drive as you ‘Take charge’ and lead with confidence. Additionally, demonstrate a collaborative spirit, knowing that we ‘Thrive together’ and support each other’s journeys.”

The Business Analyst – Distribution & Sales will serve as a strategic partner within the IT Department, acting as the critical bridge between business stakeholders (Sales, Distribution, Marketing, Finance, and Supply Chain) and technology teams.

The not only gather requirements but also understand the bigger business picture, challenge assumptions, and propose solutions that drive tangible business outcomes.

This is a central role in transforming Sales & Distribution processes through IT solutions, ensuring alignment with the company’s growth strategy, customer-centric approach, and operational efficiency goals. He will be responsible for end-to-end business analysis – from understanding commercial objectives and distributor ecosystem challenges to enabling technology adoption across CRM, ERP (Sales & Distribution modules) , Distributor Management Systems (DMS), and analytics platforms.

Areas Of Responsibility

• Partnering with business leaders to identify gaps, opportunities, and innovation areas in Sales & Distribution Process.

• Partner with external entities susch as implementation Partners and Vendors for timely execution.

• Collaborate within Internal IT team and Business team to build solution with business for digital transformation Journey.
• Driving requirement gathering, documentation, and functional design for IT solutions that optimize channel performance, dealer management, pricing strategies, and secondary sales visibility.
• Working closely with IT development, testing, and support teams to ensure timely and quality delivery of applications and enhancements.
• Acting as a change champion by facilitating user adoption, conducting UAT, and ensuring smooth rollout of new digital tools.
• Supporting data-driven decision making by enabling reporting, dashboards, and analytics tailored for Sales and Distribution leaders.

The Role will be expected to bring deep domain expertise, strong stakeholder management skills, and the ability to translate complex business needs into practical IT solutions. The role requires a combination of consulting mindset, analytical acumen, and execution excellence to ensure that IT continues to be a true enabler for business growth.

Travel Estimate

As per requirement

Job Scope

Internal Interactions (within the organization)

Internal Stake holders: Distribution, Sales and Finance team

External Interactions (outside the organization)

Implementation Partners and Vendors

Geographical Scope

India

Financial Accountability (cost/revenue with exclusive authority)

Job Requirements

Educational Qualification

• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or equivalent.
• MBA or Post-Graduation in Business / IT / Supply Chain (preferred).

Specific Certification

Certifications like SAP SD,  Agile BA, ITIL, or PMP are an added advantage

Experience

10+

Skill (Functional & Behavioural):

Functional Skills :
• Deep knowledge of Sales & Distribution processes (Order-to-Cash (Domestic, Exports), Dealer/Distributor Management, Pricing, Promotions, Secondary Sales).
• Strong understanding of CRM, ERP (SAP SD / Oracle / MS Dynamics), and DMS applications.
• Business process modeling (BPMN, UML).
• Requirement gathering, functional specification writing, and gap analysis.
• Hands-on experience with data analysis, reporting tools (Power BI, Tableau, SAP BW).

Behavioural Skills
• Strong stakeholder management and communication skills.
• Analytical mindset with problem-solving orientation.
• Ability to work in cross-functional teams and manage conflicts.
• Change management and influencing skills.
• High ownership, accountability, and proactive attitude.
• Adaptability to work in dynamic environments with multiple priorities

Your Success Matters to Us

At Sun Pharma, your success and well-being are our top priorities! We provide robust benefits and opportunities to foster personal and professional growth. Join us at Sun Pharma, where every day is an opportunity to grow, collaborate, and make a lasting impact. Let’s create a brighter future together!

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees as assigned to this job.  Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of the incumbent(s).