Architect

Area(s) of responsibility

Job Responsibilities

• Troubleshoot Global address list syncing and undelivered message tracking.
• Mailbox creation, permissions creation, modifications
• To troubleshoot email performance or delegation of access
• Update, block for incoming address and calendar configuration sharing
• Archive mailbox data export and clean up.
• Configuring Send\Receive connectors for controlling mail flow to and from various application servers along with support for exchange mailbox archiving
• Troubleshoot email connectivity for email users along with Public Folder functionality.
• Manage restoration and back up of mailboxes along with PST/OST import and export issue.
• Create/modify existing shared mailboxes, security, and distribution groups.
• Create or modify existing rooms and resources along with existing mail tips and OWA troubleshooting.
• Restoration of the service following outage, failures or disasters.
• Perform remote diagnosis and troubleshooting for issues affecting Office 365 service availability and performance as reported by CLIENT and/or captured through the monitoring of service components.
• initiation and coordination of support requests.