PAYROLL SPECIALIST

Job Title: Payroll Specialist

Location: Mohali

Contract Duration: 6 Months

Shift Timings: 2 PM IST – 11 PM IST

Key Responsibilities

• Collect and consolidate data from multiple sources such as SharePoint, reporting portals, and other WFM tools.
• Develop and maintain daily, weekly, and monthly performance dashboards.
• Analyze historical data to predict future workload and staffing requirements.
• Design and manage schedules to ensure proper coverage and adherence to service level targets.
• Coordinate shift changes, time-off requests, and training schedules.
• Maintain accurate records of employee attendance, shifts, and time-off.
• Collaborate with HR, Operations, and other teams to align staffing levels with business needs.
• Ensure workforce management activities, data management, and reporting processes comply with company policies and labor regulations while maintaining confidentiality of sensitive data.

Qualifications and Skills

• Minimum 4–5 years of experience in MIS/WFM.
• Expertise in data management, MIS reporting, forecasting, scheduling, and data analysis.
• Proficiency in MS Excel (advanced formulas, pivot tables, macros, etc.), MS PowerPoint, MS Word, and other Microsoft tools.
• Familiarity with WFM key metrics such as Attrition Rate, Shrinkage, Occupancy, Utilization, and others.
• Experience with reporting tools such as Power BI or similar and database tools like MS Access (added advantage).
• Payroll experience preferred.
• Strong analytical skills with keen attention to detail.
• Excellent communication and problem-solving abilities.