Job Description

Job Title: International voice support – Customer Support
Job Type: Full-Time
Industry: BPO / Customer Support


Hiring Drive: 14th August
Venue: Our Salt Lake Office, Kolkata (Work from Office)


Job Summary: We are hiring dynamic and customer-focused professionals for the International Voice Process. The role involves handling customer interactions through voice and non-voice channels while delivering excellent customer service and maintaining high-quality standards.

Key Responsibilities
  • Engage with international customers via calls/chats/emails
  • Provide accurate information and resolve queries professionally
  • Promote products, services, and special offers
  • Deliver exceptional customer experience while meeting targets
  • Work efficiently in a fast-paced environment with rotational shifts and night shift

Requirements

  • Graduate in any discipline.
  • Graduate Freshers are eligible only
  • Undergraduate / 12th pass are not eligible
  • Excellent spoken English and communication skills.
  • Good listening and interpersonal skills.
  • Basic computer knowledge.
  • Customer-service-oriented approach.
  • Willingness to work in rotational/night shifts.
  • Comfortable with 2 rotational weekly offs.
  • Immediate joiners are preferred.


  • Benefits

  • CTC: ₹2.55 LPA
  • In-Hand Salary: ₹16,500 – ₹17,000 per month
  • Night Shift Allowance: ₹3,000 per month
  • Working Schedule

    • 5 Days Working
    • 2 Rotational Weekly Offs
    • Rotational & Night Shifts



    Job Details

    Role Level: Entry-Level Work Type: Full-Time
    Country: India City: Midnapore ,West Bengal
    Company Website: http://www.2coms.com Job Function: Customer Service
    Company Industry/
    Sector:
    Human Resources Services

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