Team Lead - Optics

1 Ensure highly reliable and error free network monitoring for all TX. Products.

• Good knowledge of DWDM, OTN, NPT, EPT domains
• Expert level of working experience with P2P & P2MP Services, EoSDH, Layer 0 / Layer 1 Core network,
• knowledge of ASON, MoT, QoS, Traffic Engineering, Multicast, QoS, RSVP
• Hands on with Huawei, CIENA, ALU, TEJAS, ECI, high end DXC, OTN and DWDM equipment
• Basic knowledge of TWAMP protocol
• Excellent Problem Solving skill
  
  

• Ensure high customer satisfaction index for Data.
• Timely Tx backbone incidents resolution and meet MTTR as per SLA
• Tx network unplanned Incident Management.
• Ensure diagnosis of the backbone incident within 30 minutes or SLA
• Co-ordination with Service fault/ Incident Management for TWAMP related issue during any outage
• Vendor’s Action plan implementation for Tx.N/W failure restoration.
• Detection / management / restoration of catastrophic failures.
• Service restoration by rerouting of traffic in case of network failures.
• Problem management for Tx backbone network.
• Manage and develop team.
• Ensure training to new joinees.
• Provide updates to team about the latest technology tools and performance measures to ensure continuous service improvements
• Promote a culture a proactive approach and ownership among the engineers.