Engineer - 5G Assurance

Deliverables

24*7 support for CEN Incident / fault Management within strict SLA.

Coordinating with cross functional for outage restoration.

Service fault restoration within SLA.

Documentations of SOP / Knowledge base and learnings.

Work / Coordinate with vendors on complex customer issues.

RCA analysis

Desired Certifications

CCNA /CCNP / CCIE

Education Requirements

Bachelors degree in Electronics & Communication/Computer Engineering or equivalent.

Skill Required

Must have very strong knowledge & working experience with complete Nokia (7750, 7705 and 7710), Cisco {ASR9K, 903, 920}, Huawei (CX600, ATN950B, ATN910C) , Juniper (m320, MX960, mx2020) network product lines and technologies.

In-depth understanding and Hands on experience with routing protocols such as: BGP, OSPF, ISIS etc.

In-depth understanding and Hands on experience with MPLS, EVPN, RSVP-TE. Troubleshooting on complex MP-BGP services.

Good working knowledge of QOS/HQOS, HSRP / VRRP, VLANs, Rapid Spanning Tree, Ether-Channel) VPN L2 & L3 solutions.

Hands-on experience in troubleshooting on complex L3 VPN services, L2 VPLS domain.

Good communication skill and customer centric approach.

Expertise in QOS design and configuration is a plus.

In depth understanding & knowledge of various switching protocols. eg. STP, PVSTP, MSTP, LLDP etc.

Hands-on experience on handling tools like BMC Remedy, ECRM, Netcool, MRTG etc.