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Associate Relationship Manager - Affluent_AFFLUENT_0832_0871_1005424

Talentmate

India

24th October 2026

2610-37959-5646

Job Description

Handle Personalized Service Requests of Affluent (Solitaire) Customers and Deliver TAT.
Ensure Strict Adherence to Regulatory Requirements for Affluent Customer Segment.
Coordinate with Internal Teams – CPC / RPC / Investment Desks for Execution of Service Requests of Affluent Customers.
Manage Complaints and Ensure Resolution within TAT.
Ensure Higher Customer Wallet Share through Service to Sales Cross-Sell and Deepening of Banking Relationship.
Deliver Performance on Service-Quality Scorecard
Visit Customers for Service Related and Profilers.

Excellent written and oral communication skills
Excellent Communication Skills with Customer Service Orientation.
Courteous, Patient and Polite.
Team Player.
Knowledge of Microsoft Excel.
Understanding of Banking Norms and Processes.

Job Details

Role Level:	Associate	Work Type:	Full-Time
Country:	India	City:	Majura Taluka ,Gujarat
Company Website:	http://www.kotak.com	Job Function:	Finance
Company Industry/ Sector:	Banking

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