Store Manager

One of our clients has posted a Store Manager role on Hire22.ai.

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The Store Manager is responsible for leading all aspects of store operations, driving sales, and ensuring an exceptional customer experience by managing and motivating a team of sales associates. Food and accommodation will be provided by the company.

Job Description

Role Overview:

As Store Manager, you will be the driving force behind the success of our retail location, responsible for creating a positive and productive environment for both customers and employees. You will oversee all aspects of store operations, from sales and customer service to inventory management and team leadership, ensuring a seamless and enjoyable shopping experience.

Key Responsibilities:

• Lead and motivate a team of sales associates, fostering a culture of teamwork, accountability, and exceptional customer service.
• Manage all aspects of store operations, including opening and closing procedures, cash handling, and daily reporting.
• Drive sales performance by setting and achieving sales targets, analyzing sales data, and implementing effective strategies to increase revenue.
• Provide excellent customer service by addressing customer inquiries, resolving complaints, and ensuring a positive shopping experience.
• Oversee inventory management, including ordering, receiving, stocking, and maintaining accurate inventory levels to minimize loss and maximize sales opportunities.
• Develop and implement visual merchandising strategies to create an appealing and engaging store environment that reflects the brands image.
• Recruit, train, and develop store staff, providing ongoing coaching and performance feedback to ensure high levels of performance and engagement.
• Manage employee schedules, ensuring adequate staffing levels to meet customer demand and optimize labor costs.
• Maintain a clean, organized, and safe store environment, adhering to all company policies and procedures.
• Analyze sales trends, customer feedback, and market data to identify opportunities for improvement and make informed business decisions.
• Collaborate with the marketing team to execute promotional campaigns and drive customer traffic to the store.
• Ensure compliance with all relevant health and safety regulations.

Required Qualifications:

• High school diploma or equivalent.
• Proven experience in a retail management role, with a minimum of two years of experience in a similar capacity.
• Demonstrated ability to lead and motivate a team to achieve sales targets and provide exceptional customer service.
• Strong understanding of retail operations, including inventory management, visual merchandising, and loss prevention.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work independently and as part of a team, with a positive and enthusiastic attitude.
• Proficiency in using point-of-sale (POS) systems and other retail-related software.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.

Preferred Qualifications/Good to Have:

• Bachelors degree in business administration or a related field.
• Experience with multi-unit retail operations.
• Familiarity with local market trends and customer demographics.
• Experience with employee training and development programs.
• Knowledge of retail-specific software and reporting tools.

Job Location : Hardoi, Lucknow