Service Point Incharge

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

YOUR TASKS

• Provide great service to over the counter customers.
• Respond to customer inquiries.
• Assess customer needs and suggest appropriate products and services.
• Maintain effective relationship with customers while demonstrating outstanding customer service to enhance customer experience.
• Contact existing and new customers to pursue sales leads.
• Conclude sales orders to meet established revenue targets.
• Ensure service point is organized and maintained as per 5S methodology.
• Ensure service point’s maintenance and housekeeping is up to DHL standards.
  
  
  

• Bachelors Degree (or equivalent) with at least 1-2 years’ experience in sales.
• Strong interpersonal, business development and selling skills.
• Excellent written and verbal communication skills.
• Able to meet deadlines and targets in a challenging environment.
• Able to work under pressure and flexible working hours.
  
  
  

• Strong career support in an international environment.
• Great culture and colleagues.
• Multifarious benefit program.