Senior Officer Fraud Risk

Title: Senior Officer – Fraud Risk

Department: Compliance

Job Overview

We are seeking a proactive and analytical Senior Officer – Fraud Risk to strengthen our Fraud Risk Management function. The role is responsible for monitoring, detecting, investigating, and mitigating fraud risks across digital banking channels. The successful candidate will support fraud prevention initiatives, conduct in-depth fraud analytics, prepare management and regulatory reporting, and contribute to automation initiatives that enhance the Bank’s fraud management capabilities.

Key Responsibilities

• Monitor fraud alerts generated through transaction monitoring systems, fraud tools, and digital banking channels.
• Identify suspicious activities, emerging fraud trends, and unusual transaction patterns. 
• Analyze customer behavior and transactional data to detect anomalies and potential fraud incidents.
• Conduct fraud investigations by gathering and analyzing transaction data, system logs, customer information, and supporting evidence. 
• Collaborate with Operations, Compliance, Information Security, Technology, Legal, and Customer Service teams during investigations. 
• Identify opportunities for automation in fraud monitoring, reporting, and investigation processes.
• Monitor BOT performance and recommend process enhancements to strengthen fraud controls. 
• Recommend preventive measures to reduce fraud exposure and enhance customer protection. 
• Prepare and submit fraud incident reports in accordance with regulatory requirements and timelines.
• Develop fraud dashboards, MIS reports, KPIs, KRIs, and management reports for decision-making and risk monitoring.

Experience Required

• Minimum 2 years of experience in Fraud Risk Management, Fraud Monitoring, Compliance, Risk Management, or a related banking function.
• Experience working with fraud monitoring systems and transaction monitoring tools is preferred. 
• Exposure to digital banking fraud risk management will be an added advantage. 

Educational Background Required

• Bachelor’s degree in Business Administration or a related discipline. 

Skills & Competencies

• Fraud detection and investigation techniques.
• Fraud monitoring systems and transaction monitoring tools. 
• Banking fraud schemes and risk assessment. 
• Data analytics and investigative methodologies. 
• Regulatory reporting and fraud risk management. 
• Management reporting, dashboards, KPIs, and KRIs.

Raqami is committed to building a diverse, equitable, and inclusive workplace. We welcome applications from qualified candidates of all backgrounds and are dedicated to providing equal employment opportunities for all.