At Glow, we believe in protecting the dreams of small businesses. We’re building the smartest insurance platform for small businesses—combining real human expertise with AI-powered technology to make insurance simple, transparent, and proactive. Behind every small business is someone who took a risk to build something better. Glow ensures they’re protected—so they can grow with confidence and without limits.
We’ve raised $24M in Series A funding from world-class investors to power that mission.
We’re hiring a full-time People & Culture Manager to own the day-to-day people operations, employee experience, and culture for Glow’s Lahore hub. You’ll build scalable systems while staying deeply human in how we support our team - helping create a high-trust, high-performance environment.
This role is the local People leader for the Pakistan team, partnering closely with the CEO and serving as a trusted resource for team members and managers.
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What You’ll Own
People operations, end-to-end: Run local processes across onboarding, day-to-day employee/contractor experience, performance support, and offboarding.
Employee lifecycle & documentation: Manage core documentation and workflows for a team hired as independent contractors (e.g., agreements, renewals, changes, recordkeeping) in partnership with the CEO and relevant vendors.
Employee/contractor relations: Be a trusted, fair, and thoughtful point of contact for concerns—balancing empathy with business needs and consistency.
Manager partnership: Coach and support managers on feedback, performance conversations, and team health.
Culture & engagement: Build and run initiatives that strengthen culture, recognition, belonging, and engagement across the Lahore hub.
Program execution (global → local): Localize and implement global People programs (performance cycles, learning & development, policy rollouts) in collaboration with the CEO and other managers.
HR systems & data hygiene: Maintain and improve People tools and workflows (e.g. Airtable, Rippling) and ensure clean, reliable people data.
Operational excellence: Identify gaps in processes and proactively implement improvements that scale with a fast-growing organization.
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