HR Operations Specialist

Location: Onsite – Phase 8 DHA, Lahore 

Working Hours: 02:00 PM – 11:00 PM 

Employment Type: Full-Time, Onsite 

About Petra Brands 

Petra Brands is a dynamic and innovative consumer products company that manages a diverse portfolio of brands, including House of Party, Fomin Soap, Roofus, Everymood, and Luna Naturals. We specialize in creating unique and memorable consumer packaged goods (CPG) in the party, craft, beauty, personal care, and lifestyle sectors. 

Our mission is to deliver products that spark creativity, celebration, and connection — crafting experiences that evoke emotion, memories, and a sense of place through captivating brand identities and thoughtful packaging. 

The Role 

We are looking for a tech-savvy HR Operations Specialist to bridge the gap between traditional HR operations and modern workplace automation. In this role, you will manage day-to-day HR operational processes while actively identifying bottlenecks to design, build, and deploy automated workflows. 

The ideal candidate possesses a strong blend of HR functional knowledge, operational discipline, and technical execution skills using no-code/low-code tools, generative AI (including Claude), and automation platforms. 

Key Responsibilities 

1. HR Process Automation & Integration 

• Audit existing HR workflows (onboarding, offboarding, leave tracking, performance reviews, document generation) and design automated end-to-end solutions. 

• Build automated multi-step workflows connecting HR systems with internal communication channels and productivity suites. 

• Leverage AI models—specifically Claude (Anthropic), ChatGPT, and custom LLM prompts—to automate HR copy, policy Q&A, candidate outreach, and internal ticket responses. 

• Set up triggers, webhooks, and data syncs across HR platforms to reduce manual data entry and minimize operational errors. 

2. HR Operations Management 

• Execute core day-to-day HR operations, including attendance monitoring, leave management, onboarding logistics, and employee query resolution. 

• Maintain employee master data and ensure system updates across all software platforms are fast and accurate. 

• Generate weekly and monthly HR metrics dashboards (attrition, hiring pipeline, attendance trends) using automated reporting tools. 

3. Tech Stack Maintenance & IT Alignment 

• Serve as the primary admin for internal HR tools, HRIS, and automation software. 

• Collaborate with IT and systems teams to ensure data privacy, tool permissions, and smooth API integrations. 

Required Skills & Qualifications 

• Minimum 2–4 years of experience combining HR Operations with HR Process Automation. 

• Hands-on expertise with tools such as Make (Integromat), Zapier, n8n, or Power Automate. 

• Deep familiarity with prompt engineering and workflow integration using Claude, ChatGPT, or custom AI agents for HR documentation and communication. 

• Experience with HR management systems (e.g., Workable, BambooHR, Zoho HR, Workday) 

• Advanced proficiency in Google Workspace (Apps Script, Sheets, Forms), Microsoft 365, Slack/Teams workflows, and Airtable/Notion. 

• Strong logic-building mindset (if-then conditions, webhooks, data mapping) without requiring full software engineering experience. 

• Clear, professional verbal and written English skills for cross-functional alignment. 

What We Offer: 

• A chance to work with an exciting and rapidly growing global company. 

• Career growth and professional development support. 

• Competitive compensation with performance-based bonuses. 

• A collaborative and supportive workplace culture that celebrates creativity.