Grid Manager

Job Purpose

• Grid Manager will be responsible for all major KPIs of Sales, Revenue, Business Development, Mobile Broadband, Trade Visibility, Channel Universe Development and Cell Sites Utilization in that particular Grid.
  
  

• Concentrate on revenue growth from 3G, 4G sales including handset sales by deploying new smartphone shops and enhance the quality of existing retailers/ smartphone shops.
• To ensure quality of gross ads, 3G/4G gross add.
• To ensure Channel Expansion (SIM Selling, ML, VAS, MNP, MBB, ECATs, Postpaid) by identification of high potential areas within the grid.
• Ensure that timely purchase orders are placed by Franchises to ensure availability of stock at all times.
  
  

• Handle end to end Complaint Management, CSI Monitoring, Quality Assurance and customer experience management at franchise.
• Visibility: Coordinate for trade marketing activities regarding Brand Visibility, BTL activities, trade promotions, Market Splash, Company Product visibility, channel awareness, business development and special events in the territory.
  
  

• Identify untapped areas in the assigned territory and guide teams to increase retail penetration.
• Guide BDOs in planning sales routes.
• Prepare and submit sales forecast for Sims, scratch cards, Mini load & Recharge on daily / weekly / monthly / basis for effective sales planning.
• Plan with Regional Sales Head localized sales promos in areas of low sales performance and low network utilization.
  
  

• Ensure that staff and retailers are fully trained and equipped with company product knowledge.
• To make periodic visits to the market and ensure stock availability in the entire territory.
• To ensure that the channel partners stay abreast with all the developments in terms of SOP’s, discipline, Targets and Trade Promotions.
  
  

• Responsible for availability of POS material at the outlets.
  
  

• Coordinate with the Marketing and Channel teams regarding BTL activities, trade promotions, business development and special events in the grid.
  
  

• Close collaboration with technology team in region for optimum utilization of network resources such as OPEX, Sites Availability, LTE High Utilization & 3G/4G Accessibility.
  
  

• Minimum of Bachelors Degree from a reputable university.
  
  

• Preferably, a minimum of 2-3 Years of experience.
  
  

• Integrity Teamwork
• Adaptability
• Time Management
• Good Presentation & Interpersonal Skills
• Negotiation Skills
  
  

• Sales Knowledge
• Business Acumen
• Computer-specific Skills