Analyst Branch Manager Consumer Banking Group

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

• Lead and manage branch operations to achieve business targets and deliver excellent customer service.
• Drive sales and distribution strategies for consumer banking products and services.
• Coach, mentor, and develop team members to foster a high-performance culture.
• Ensure strict compliance with regulatory guidelines, internal policies, and risk management frameworks.
• Resolve complex customer escalations and maintain high standards of service quality.
• Collaborate with internal stakeholders to optimize branch performance and market share.

Requirements

• Proven leadership experience in retail banking, branch management, or financial services distribution.
• Demonstrated track record of meeting business objectives and managing operational risk.
• Strong interpersonal and communication skills with the ability to influence and motivate teams.
• In-depth knowledge of consumer banking products, wealth management, and regulatory compliance.
• Excellent problem-solving, decision-making, and analytical skills.
• Relevant professional certifications or tertiary education in Business, Finance, or a related discipline.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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