Waiter Waitress

Traders cater to savvy, passionate travellers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip – work, rest or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really matters.

Located at the heart of the Kuala Lumpur city Centre, Traders Hotel by Shangri-La is looking for a dynamic, passionate, and multi-skilled talent in delivering our Asian hospitality.

Department: Food & Beverage 

Reports To: Outlet Manager

Job Summary: The Waiter / Waitress is responsible for greeting guests, taking orders, and serving food and beverages while ensuring a pleasant dining experience.

Key Responsibilities

• Welcome and escort guests to their tables in a courteous and professional manner.
• Accurately take food and beverage orders and input them into the system.
• Coordinate with the kitchen team to ensure timely and correct delivery of orders.
• Serve food and beverages efficiently, following service standards.
• Monitor assigned tables and ensure guest satisfaction throughout their dining experience.
• Maintain cleanliness and proper setup of the dining area before, during, and after service.
  
  

• At least 1 year of experience in a similar role, or fresh graduates with strong interest in hospitality are encouraged to apply.
• Pleasant appearance with strong interpersonal and communication skills.
• Proficient in English and Malay; knowledge of Mandarin, Korean, or Japanese is an added advantage.