People Consulting-Learning Services Instructional Designer-Senior

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EY – Global Delivery Services (GDS) – Consulting – People Consulting (PC) – Learning Services – Instructional Designer – Senior Consultant

Managing the global workforce in today’s fast-changing and highly disrupted environment is becoming increasingly complex. As a member of our People Consulting practice, you’ll be part of a team that supports clients in aligning their business goals with organizational requirements and HR function while keeping employee experience as a core consideration. When you join us, you will gain cross-functional, multi-industry, and a truly global work experience to accelerate your career growth.

The Opportunity

We are looking for e-Learning professionals with at least five years of core industry experience to join the dynamic and growing Learning Services. The role requires proven knowledge of instructional design and multimedia content production best practices, with relevant client servicing experience. The successful candidate will join an international pool of e-Learning experts and be responsible for the ideation and development of training requirements for a global clientele. They will be instrumental in the growth of the People Consulting practice at EY GDS.

Your Key Responsibilities

• Collaborate with business leaders, subject matter experts (SMEs), and other key stakeholders to identify target audience training needs
• Utilize ADDIE, Kirkpatrick, and other recognized models to design and develop engaging course content and learning activities
• Determine instructional end goals and create supporting material/media (audio, video, simulations, role-plays, games, etc)
• Decide on the criteria used to judge learner’s performance and develop assessment instruments
• Ensure high quality deliverables are produced for the project by exhaustive internal reviews and obtain excellent feedback from the client and global project counterparts
• Be recognized as a subject matter expert in one or more areas of the Learning domain
• Demonstrate knowledge of best practices related to instructional design and content production
• Effectively communicate and collaborate to build strong relationships with clients and other project team members
• Support development of checklists, collaterals, tools, techniques, and methodologies to develop the practice
• Contribute to thought leadership development for the Learning domain
  
  

To Qualify for the Role, You Must Have

• Bachelor’s or Associate degree with at least five years of experience in developing learning programs for adults and corporate audience
• Diversified experience of instructional design principles
• Practical knowledge of storyboarding, visual design principles, and branding guidelines
• Versatile writing skills (grasp and command over English), including that for gamified and highly interactive courses and courses with multimedia elements
• Extensive experience of working with MS PowerPoint, MS Word, and MS Excel
• Proficiency with one or more course authoring and learning tools: Articulate Storyline (must), Rise (must), Captivate, SAP Enable Now, Camtasia, Vyond, Synthesia, VideoScribe
• Experience of developing a wide range of digital learning deliverables: Web-based learning, ILT, VILT, Videos, Interactive PDFs, Webcasts, Podcasts, nano-learnings
• Ability to articulate design decisions, feedback, and provide creative direction
• Experience of working in teams and collaborating with graphic/media designers to independently take deliverables to quality closure
• Ability to review learning deliverables developed by others for quality assurance
• Experience of contributing to learning estimations and proposals
• Excellent knowledge of learning assessment and evaluation methods
• Experience of developing trainings for leading learning experience platforms
  
  

Skills And Attributes For Success

• Ability to manage ambiguity and be proactive
• Good experience of writing and editing for digital learning, multimedia, and web
• Extremely sharp attention to detail
• Effective communication and presentation skills
• Cross cultural awareness and sensitivity
• High energy levels, agility, and adaptability
• Passion for ideating, critical thinking, and problem solving
• Ability to work independently and harmoniously with a team
• Ability to comprehend new content and topics across different domains
• Open to travel for client projects that are approved as per EY and country specific travel advisory guidelines
  
  

Ideally, You’ll Also Have

• A background in content design
• Experience working in technology and/or consulting organizations
• Experience with a data-driven approach to instructional design, using both qualitative and quantitative data to optimize content efficacy
• Project management experience to take digital learning from concept to delivery
• Familiarity with website design, video technology, and editing
• Knowledge of at least one Learning Management System
  
  

What We Look For

Technical experts with commercial acumen, relevant experiences, and high degree of enthusiasm to adapt to and learn in a fast-moving environment

Knowledge and experience of working in a cross-cultural setup

What Working At EY Offers

At EY, we’re dedicated to helping our clients, from startups to Fortune 500 companies — and the work we do with them is as varied as they are.

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to manage your role in a way that’s right for you
  
  

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

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