IFS - PMO Instructional Designer - Manager FTH

At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy. As a learning and development generalist at PwC, you will focus on designing and delivering innovative training programmes to enhance employee skills and knowledge. You will play a crucial role in fostering a culture of continuous learning and professional growth within the organisation.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firms code of conduct, and independence requirements.
  
  

• Define and enforce project management standards, methodologies (like Agile or Waterfall), and best practices for the IFS team. This ensures consistency and high quality across all projects.
• Work with senior leadership to ensure all internal projects and programs support the overall business strategy. This includes managing and prioritizing the project portfolio.
•  Track key project metrics such as budget, timeline, and resource allocation. You would be responsible for creating and delivering status reports and presentations for senior management and stakeholders.
• Monitor project budgets, forecast resource needs, and work with project teams to ensure they have the necessary tools and support to succeed.
• Proactively identify potential project risks and issues, develop mitigation strategies, and facilitate their resolution.
• Identify bottlenecks and pain points in existing processes and propose solutions to increase overall efficiency and effectiveness.
• Act as a key liaison between project teams, department leaders, and senior management to ensure clear communication and alignment of goals. 
  
  

•  8+ years of experience in a Project Management or PMO role.
• Strong knowledge of project management methodologies, tools (e.g., Jira, Microsoft Project), and techniques.
• Strong analytical skills, with the ability to collect, analyze, and interpret large data sets.
• Ability to analyze project performance data, create reports, and identify areas for improvement.
• Strong leadership abilities to motivate teams and drive project success, often without direct authority over all team members.
• Experience developing reports using tools like Excel, Power BI, or Tableau.
• Excellent communication and interpersonal skills, with the ability to work with stakeholders at all levels.
  
  

• Certification in project management (e.g., PMP, PRINCE2) is desirable.
• Experience with data visualization tools and techniques.
• Experience with process improvement methodologies (e.g., Lean, Six Sigma).