IFS-Instructional Designer-Senior Associate FTH

At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy. As a learning and development generalist at PwC, you will focus on designing and delivering innovative training programmes to enhance employee skills and knowledge. You will play a crucial role in fostering a culture of continuous learning and professional growth within the organisation.

Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Apply a learning mindset and take ownership for your own development.
• Appreciate diverse perspectives, needs, and feelings of others.
• Adopt habits to sustain high performance and develop your potential.
• Actively listen, ask questions to check understanding, and clearly express ideas.
• Seek, reflect, act on, and give feedback.
• Gather information from a range of sources to analyse facts and discern patterns.
• Commit to understanding how the business works and building commercial awareness.
• Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firms code of conduct and independence requirements.
  
  

Level Of Experience

5–8 years and above

Education

Graduate and above (Masters in English/Communicative English/Mass Communication or Diploma/Degree in Instructional Design preferred)

Knowledge of tools

Intermediate to advanced: MS Office suite, G Suite, Articulate Storyline 360 and Rise (Intermediate to Advanced level), Captivate, GoMo (optional), Vyond

Industry Experience

5 – 8years in instructional design or instructional technology

Technical Capabilities

Must demonstrate strong knowledge of

• ADDIE and SAM models
• Instructional design theories
• Blooms Taxonomy
• Training needs analysis
• Storyboarding
• Accessibility-compliant content creation
• Visualisation of complex learning journey and interfaces
• Authoring tools
• Lead stakeholder communications and SME interactions
  
  

Key attributes

• Open to learning new skills and tools
• Highly accountable with a proven track record of project ownership
• Awareness of the latest learning industry trends
• Detail-oriented
• Flexibility to adapt to new situations
• Strong verbal and written communication skills
• Skilled in engaging with diverse stakeholders including subject matter experts, project managers, and global teams
• Proactive, self-driven, and adaptable
• Ability to navigate ambiguity, prioritise tasks, and ensure timely delivery in a fast-paced environment

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