IFS - HCSC Administrator - Associate

At PwC, our people in people operations primarily focus on managing the people lifecycle and the day-to-day operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee record-keeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce. Those in human resource operations at PwC will focus on all areas of Human Resources and the business in executing Human Resources related transactions and administrative activities. You will be a primary HR point of contact in the resolution, escalation or routing of inquiries as needed in line with HR protocols and guidelines, as well as be part of a team of problem solvers that help solve complex business issues from strategy to execution.

Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Apply a learning mindset and take ownership for your own development.
• Appreciate diverse perspectives, needs, and feelings of others.
• Adopt habits to sustain high performance and develop your potential.
• Actively listen, ask questions to check understanding, and clearly express ideas.
• Seek, reflect, act on, and give feedback.
• Gather information from a range of sources to analyse facts and discern patterns.
• Commit to understanding how the business works and building commercial awareness.
• Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firms code of conduct and independence requirements.
  
  

Experiences And Skills You’ll Use To Solve

• Technical knowledge including experience with HRIS - Workday experience is an asset
  
  

but not required.

• Experience in an HC environment, or experience in an administrative or coordinator
  
  

role.

• Strong relationship building skills and focus on customer service with the ability to deal
  
  

with individuals at all levels within the Firm including leadership.

• Excellent verbal communication (both written and verbal), organizational, time
  
  

management and listening skills.

• Well developed written communication skills.
• Demonstrate exceptional attention to detail and ability to review own work for accuracy
  
  

and completeness.

• Ability to deal with a large number of competing activities/tasks with changing priorities.
• Flexible and able to adapt to changing demands and pressures, performing under time
  
  

constraints to meet deadlines

• Ability to work both independently and as a team player.
• The ability to communicate effectively, consult with others, build relationships, facilitate
  
  

group discussions, and understand change management.

• Excellent judgment and strong problem solving skills.
• Professionalism and integrity.
• Ability to perform under time constraints to meet deadlines.
  
  

Education/Experience

• HR or related discipline preferred.

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