IFS - Graphic Designer And Elearn Developer - Senior Associate FTH

At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy. As a learning and development generalist at PwC, you will focus on designing and delivering innovative training programmes to enhance employee skills and knowledge. You will play a crucial role in fostering a culture of continuous learning and professional growth within the organisation.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firms code of conduct, and independence requirements.
  
  

• Study storyboards and determine requirements
• Follow brand guidelines and create designs which are brand-compliant
• Conceptualise visuals based on requirements
• Create themes and template designs to present ideas
• Use the appropriate colours and layouts for each graphic
• Work with Instructional Designers to produce final design
• Review and test the graphics across various media
• Amend designs after feedback
• Review final graphics and layouts for quality and brand adherence
• Create designs that are accessibility-compliant (visual and hearing planning) that can be incorporated into the media (using alt tags)
• Create working prototypes of course design
• Author and review WBTs using tools like Articulate Storyline 360, Rise, Adobe Captivate
• Test course functionality, completion, course flow, content links, embedded media on mobile and desktop view to confirm responsiveness of design
• Maintain project documentation and course folders (course index - complete record of a course - for media or any assets - complete record of the asset)
• Coordinate with project development team and SMEs
• Peer review and quality review work done by the team at various stages of the project before delivery
• Understand personal and team roles, contribute to a positive work environment, invest in team bonding
• Proactively seek guidance, clarification and feedback
• Apply agile working practices within the team to support efficiencies with real-time development (working with onshore or offshore team members)
• Provide clear and consistent answers to incoming brand-related questions, leveraging standard responses and brand guidelines when appropriate
• Recognise when to escalate issues in accordance with established criteria
• Lead communication with stakeholders/clients to understand and execute requirements