Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : AWS Architecture, Life Insurance Background

Good to have skills : NA

Minimum 7.5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with cross-functional teams, analyzing system performance, and implementing solutions to enhance operational efficiency. You will engage in troubleshooting activities, ensuring that all systems function seamlessly to support business objectives and user needs. Your role will be pivotal in maintaining the integrity and reliability of applications, contributing to a stable and efficient technological environment. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities. - Monitor system performance and proactively address potential issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in AWS Architecture. - Experience with cloud service management and deployment. - Strong understanding of system integration and application support. - Familiarity with troubleshooting methodologies and tools. - Ability to analyze and optimize system performance. Additional Information: - The candidate should have minimum 7.5 years of experience in AWS Architecture. - This position is based at our Kolkata office. - A 15 years full time education is required.