Job Description
We are looking for a Senior Associate – Cash Application with 2–5 years of experience in Accounts Receivable/O2C operations. The role involves processing and applying customer payments including ACH, wire, check and lockbox receipts, performing account reconciliations, clearing invoices and credit memos, and resolving unapplied/unidentified cash, short payments, overpayments and payment discrepancies.
The candidate should have good knowledge of the end-to-end Cash Application/AR process, strong analytical and reconciliation skills, and experience with SAP. Good Excel and communication skills are required. Exposure to lockbox, automated cash application, month-end activities and process improvement/automation will be an added advantage.
Responsibilities
- Process and apply customer payments including ACH, wire, check, and lockbox receipts.
- Perform customer account reconciliations and clear invoices, credit memos, and open items.
- Investigate and resolve unapplied/unidentified cash, short payments, overpayments, and payment discrepancies.
- Review remittance details and coordinate with customers/internal teams to resolve exceptions.
- Perform cash application activities in SAP with accuracy and within defined SLA timelines.
- Support month-end closing and reconciliation activities.
- Monitor aged/unapplied cash and follow up for timely resolution.
- Maintain required process trackers and reports.
- Identify opportunities for process improvement and automation.
- Ensure adherence to process controls, quality standards, and operating procedures.
Qualifications
- Bachelor’s degree in Commerce, Finance, Accounting, Business Administration, or a related field.
- 2–5 years of relevant experience in Cash Application, Accounts Receivable, or O2C/I2C operations.
- Good understanding of Cash Application and Accounts Receivable processes.
- Hands-on experience with SAP is preferred.
- Good knowledge of MS Excel, including reconciliation and data analysis.
- Strong analytical, problem-solving, and attention-to-detail skills.
- Good verbal and written communication skills.
- Ability to handle high-volume transactions and meet SLA and quality requirements.
- Exposure to lockbox, automated cash application, and process improvement/automation is an added advantage.
Job Details
| Role Level: | Associate | Work Type: | Full-Time |
|---|---|---|---|
| Country: | India | City: | Kochi ,Kerala |
| Company Website: | http://www.exlservice.com | Job Function: | Accounting |
| Company Industry/ Sector: |
Business Consulting and Services | ||
What We Offer
About the Company
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