executive

 Brief Job Description:

•             Basic understanding of order management process and its corresponding activities

•             Good communication skills in Spanish and English languages

•             Receive and enter customer orders into ERP systems accurately

•             Validate order details (pricing, quantities, customer data, and delivery terms)

•             Perform basic credit and order checks as per defined guidelines

•             Coordinate with internal teams (sales, warehouse, logistics, billing) for smooth order fulfillment

•             Track order status and follow up on delays or discrepancies

•             Handle order modifications, cancellations, and returns under supervision

•             Assist in resolving customer queries related to orders and delivery

•             Ensure proper documentation and compliance with process requirements

•             Support invoicing by maintaining clean and accurate order data

Responsibilities

Qualifications

Competencies Required: 

•             Excellent communication skills both verbal and written

•             Understanding end-to-end processes and appreciation of critical parameters 

•             Problem identification and analytical ability

•             Strong knowledge of MS Office 

•             Self-initiative, drive and zeal for continuous improvement

•             Ability to discharge the responsibilities in a conflicting environment 

•             Ability to lead in a continually challenging environment

•             Adherence to Policies/Compliances 

•             Fosters a spirit of collaboration and teamwork 

•             Intellectually agile and analytical

•             Experience in JDE & SAP ERP is desired