Manager

Key Responsibility Areas including preferred Skills and Experience

• End to end knowledge of P2P function and an ability to keep informed of trends 

• Develop action plans to ensure that improvement development plans are achieved.

• Ensure that service levels agreements/KPI is exceeded.

• Overall understanding of processes, continuous improvement work and an ability and interest in identifying and championing new ideas for possible adoption & transformation experience is added advantage. 

• A proven data analyst with ability to bring out metrics from any given data.

• Maintain day to day operations, administration and communication to Client and leadership

• Initiate meetings with various stakeholders to communicate the process deliveries and Issue resolution

• Develop and maintain relationships with external system owners and vendors

• Ensure Internal Control compliance and External Audit requirements are met at all times

• Develop Competencies in the team, Hire right candidates for any open positions

• Perform all other duties as assigned.

• Ability to effectively lead a wide variety of professionals, regardless of their experience level and specific expertise in achievement of established goals and objectives

• Be analytical and have the ability to visualize process performance

• Strong business and customer focus

• Working and managing teams in a matrix organization

• Ability to build relationships, teamwork and networking in a virtual international context

• Ability to manage multiple priorities, think tactically and strategically, demonstrate objectivity, be results-oriented, and show initiative and creativity

• Must be a proven team player with strong collaboration skills

• Closure driven, work with a sense of urgency

• Proven experience in driving efficient, time sensitive and cost effective service that meets the clients needs

Responsibilities

Technical project managers need experience and knowledge of hardware and software installation,upgrades,site maintenance and development and more. Technical project manager connects regularly with stakeholders to manage their expectations to ensure that project aligns with their goals and objectives.

Qualifications