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Analyst

Talentmate

India

18th October 2026

2610-6121-2529

Job Description

We are seeking a detail-oriented and analytical professional to join our Accounts Receivable team as a Deduction Analyst. In this role, you will be responsible for researching, validating, and resolving customer deductions by reviewing supporting documentation, analyzing deduction trends and transaction data, and ensuring compliance with customer agreements and company policies. You will create credit memos for valid deductions, process chargebacks for invalid claims, collaborate with Customer Service and other cross-functional teams to resolve disputes, and utilize customer portals to obtain documentation and manage claims. The role also involves preparing reports and account insights to support collections and improve cash flow. The ideal candidate should possess strong Excel and analytical skills, a problem-solving mindset, and experience in Accounts Receivable, Cash Application, Deduction Management, or related Order-to-Cash processes.

Responsibilities

The Deduction Analyst will be responsible for investigating and resolving customer deductions by gathering and reviewing supporting documentation, analyzing deduction data, and validating claims against customer agreements and company policies. The role includes processing credit memos for approved deductions, initiating chargebacks for invalid claims, coordinating with Customer Service and cross-functional teams to obtain required information, managing disputes through customer portals, and ensuring timely resolution of outstanding items. The individual will also prepare account-level reports and insights to support collections, drive effective dispute management, and improve overall cash flow performance.

Qualifications

Education: Graduate Commerce
Experience: 0- 2 years

Should have Account Receivable knowledge
Should have knowledge of Cash Application & deductions management, research-oriented, analytical
Good knowledge in MS office applications

Job Details

Role Level:	Entry-Level	Work Type:	Full-Time
Country:	India	City:	Kochi ,Kerala
Company Website:	http://www.exlservice.com	Job Function:	Data Science & AI
Company Industry/ Sector:	Business Consulting and Services

What We Offer

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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