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Customer Relationship Officer Katni

Talentmate

India

10th September 2026

2609-59397-40

Job Description

To manage customer servicing and relationship activities through understanding customer requirements, recommending suitable banking solutions, facilitating service delivery and ensuring compliance with regulatory and Bank policies.

Responsibilities

Servicing Branch Customers and maintaining branch operation in-line with Audit Compliance requirements.
Execute area mapping, cold calls and BTL activities to meet acquisition targets.
Complete accurate AOF/KYC and ensure CKYC submission without errors.
Cross‑sell insurance/investments and activate digital banking for all new customers.
Manage assigned portfolio for balances, usage and service requests within TAT.

Qualifications

Experience Range : 1 to 5 Years (Sales/ Service)

Qualifications : Graduate (Any Specialisation)

Job Details

Role Level:	Associate	Work Type:	Full-Time
Country:	India	City:	Katni ,Madhya Pradesh
Company Website:	www.csb.bank.in	Job Function:	Customer Service
Company Industry/ Sector:	Banking

What We Offer

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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