Sales Manager_Tiles_ West Asia Ceramics

The Company

Imerys is the world’s leading supplier of mineral-based specialty solutions for the industry with €3.6 billion in revenue and 12,400 employees in 40 countries in 2024. The Group offers high value-added and functional solutions to a wide range of industries and fast-growing markets such as solutions for the energy transition and sustainable construction, as well as natural solutions for consumer goods. Imerys draws on its understanding of applications, technological knowledge, and expertise in material science to deliver solutions which contribute essential properties to customers’ products and their performance. As part of its commitment to responsible development, Imerys promotes environmentally friendly products and processes in addition to supporting its customers in their decarbonization efforts.

Imerys is listed on Euronext Paris (France) with the ticker symbol NK.PA.

The Position

Sales Manager_Tiles_ West Asia Ceramics

Job Summary

JOB SUMMARY

Position dives growth & manages sales for the Tiles Zone 1 in West Asia. S/He plays a key role in developing the markets, creating new opportunities, and converting them to sales to expand the companys market presence in the Ceramic Tiles Industry.

• Take charge of managing customers and prospects of the customer portfolio, for which s/he is responsible.
• Drive business & market development within the geographical scope.
• Participate in the development of the commercial strategy for her/his perimeter. Support growth strategies.
• Be responsible for the commercial development and the profitability of the activities in his/her perimeter.
  
  

• Manage to achieve commercial targets.
• Develop the markets and implement a strategic sales plan that expands the companys customer base and ensures its strong presence.
• Effectively manage leading indicators in her/his markets.
• Manage to ensure customers’ inquiries, orders, sample requests and complaint cases are being processed and effectively communicate with the customers.
• Account management at medium accounts; if relevant, supports Key account manager or Sales Head for some large accounts, including but not limited to: negotiating short-term and long-term contracts, identifying growth/ profitability improvement opportunities (using CRM opportunity management functionality) and advancing the relationships with customers to capture them fully.
• Determine customers’ needs and closely coordinate with ATG (Or global tech team), Operation, SC, CS and agents to meet customer requirements and enable a smooth business flow.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Work closely and align with other internal support functions to deliver the best customer experience.
• Proactive in driving the agents/distributors to achieve Sales targets.
  
  

• Motivate & drive his/her team to deliver shared commercial goals.
• Collaborate meaningfully with the Tech Support team at West Asia to deliver value creation via Technical Support to customers.
• Collaborate with other support functions such as SCM, CS, Finance etc to deliver a world-class service to Imerys customers.
  
  

• Bachelor’s degree or above, preferably in Ceramics/ Material science / Material engineering /Chemistry/ Mechanical etc
• Postgraduate business management education will be an advantage.
  
  

• 10+ years of Sales experience /or Technical in Whiteware Ceramics, Glass, Cement, Refractories. Minerals Processing industries.
• Proven experience in value selling minerals for the Tile industry is key.
• Experience in overseas sales/ business is an advantage.
• Proven experience in a CRM program is an advantage.
• Prior experience working at an MNC will be an advantage.
  
  

• Proficiency in English is a must.
• Other Indian regional languages such as Gujarati etc will add advantage to speak with Imerys specific customers.