Job Description

We are looking for a dedicated Customer Support Executive to assist schools and colleges using our ERP software. The role involves resolving issues, guiding users, handling tickets/calls, and ensuring smooth product usage.

Selected Interns Day-to-day Responsibilities Include

  • Provide support to Schools/Colleges for our ERP software.
  • Handle customer queries via call, WhatsApp, email & ticketing system.
  • Troubleshoot issues and coordinate with the technical team for resolutions.
  • Maintain daily follow-up logs and close tickets within timelines.
  • Guide users on product features and ensure a smooth onboarding.
  • Prepare daily activity reports.

About Company: We are a technology organization working in multiple domains like ed-tech and finance. We are working on multiple products.


Job Details

Role Level: Internship Work Type: Internship
Country: India City: Karad ,Maharashtra
Company Website: http://prisms.in Job Function: Public Relations
Company Industry/
Sector:
Advertising Services

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