Amazon Marketplace Officer

We are hiring an Amazon Marketplace Officer. The role covers creating and updating Amazon listings, keyword research and competitor analysis using third-party tools, and using AI tools to work faster and smarter — coordinating closely with the wider marketplace team in a fast-paced, multitasking environment.

Key Responsibilities: 

• Create new listings from scratch, using Feed File and Seller Central.

• Change or update existing listings on Amazon, using Feed File and the online portal.

• Conduct keyword research and competitor analysis to optimize existing listings.

• Research and validate new product opportunities using third-party tools.

• Create and manage FBA shipments in Amazon Seller Central.

• Support PPC campaign setup, promotions, and A+ / EBC content as needed.

• Manage Account Health — monitor performance metrics, policy compliance, and customer service (buyer messages, order defects, A-to-z claims) to keep the account in good standing.

• Use AI tools (e.g. ChatGPT, Claude) to speed up listing copywriting, keyword research, and content optimization.

• Stay flexible to multitask across listings, launches, and reporting.

• Coordinate with other departments for any issue or query (Creative, Operations).

Key Requirements:

• 1+ years of relevant Amazon marketplace experience.

• Must have good working knowledge of MS Excel.

• Working knowledge of Amazon listing management and optimization.

• Comfortable using AI tools (e.g. ChatGPT, Claude) to support listing writing, research, and reporting.

• Should have good English writing skills.