TEAM MEMBER - MHD

Role Purpose

Execute day-to-day logistics, warehouse, and dispatch operations to ensure timely delivery, inventory accuracy, and high customer service levels while optimizing cost and ensuring compliance.

Key Responsibilities

Operations & Execution

• Plan and execute dispatches using appropriate transport modes (road/air/ocean) to balance cost and service.
• Ensure timely and accurate dispatch of finished goods as per customer requirements.
• Manage warehouse activities including storage, picking, packing, and material handling.
• Monitor inventory levels, conduct stock checks, and resolve variances.
  
  

• Ensure accurate and timely data entry in SAP/ERP for dispatch, inventory, and transactions.
• Maintain documentation and records for audits and compliance requirements.
• Generate MIS reports and support performance tracking.
  
  

• Coordinate with customers, transporters, and internal teams for smooth dispatch operations.
• Address customer queries and resolve service issues through root cause analysis.
• Track vendor performance and support improvements.
  
  

• Ensure adherence to regulatory and shipment-specific compliance requirements.
• Support safe warehouse operations and follow safety guidelines.
• Assist in audit readiness and compliance documentation.
  
  

• Work closely with Production for packing readiness and dispatch planning.
• Coordinate with Customer Service for order execution and delivery schedules.
• Support continuous improvement and WCM initiatives.
  
  

• Warehouse & Dispatch Operations
• Inventory Management
• SAP / ERP Systems
• Data Analysis & MIS Reporting
• Problem Solving & RCA
• Customer Service Orientation
• Vendor Coordination
• Communication & Teamwork
• Attention to Detail
• Compliance & Safety Awareness
  
  

• Graduate in any discipline (Engineering preferred)
• Diploma/Certification in Logistics or Supply Chain (preferred)
• 6-10 years of relevant experience in logistics/warehouse operations