Project Coordinator

• Own and maintain the Service and Product documentation set — requirement specs, SOP documents, release notes and delivery handover packs.
  
• Keep the product feature catalogue and client intake forms current.
  

• Attend every client call, capture the requirement in writing, and get it approved by the Product Team Lead before it reaches the development team.
  
• Convert approved requirements into Jira tickets with clear acceptance criteria.
  
• Maintain the change-request log — what was asked, what was agreed, what was dropped, and when.
  

• Facilitate daily stand-up and sprint planning — run the board, capture the notes, circulate the summary.
  
• Track blockers daily and escalate them to the Product Team Lead the same day.
  
• Keep the Scrum Board clean — every ticket has an owner, a status and a date.
  
• Verify SOP stage gates are completed before any release ships.
  

• Keep the product backlog on the Scrum Board — log feature requests and bugs from clients and internal teams, and keep priorities current with the Product Team Lead.
  
• Prepare release notes and update the product feature catalogue for every release.
  
• Track product roadmap milestones and flag slippage to the Product Team Lead early.
  
• Coordinate internal product demos and collect feedback from Sales and Customer Success.
  

• Send a weekly status report to each client in a fixed format.
  
• Schedule and minute all client meetings; circulate action items with owners and dates.
  
• Coordinate UAT, collect written sign-off, and track reported defects to closure.
  
• Support the client relationship day to day — commercials, scope changes and escalations remain with the Product Team Lead and the CBO.
  

• Audit and index all existing project documentation; publish a single document map.
  
• Take over meeting minutes and action-item tracking for all internal and client meetings.
  

• Run the weekly sprint board end to end, with a published blocker log.
  
• Publish the first weekly client status report for every active project.
  

• Produce a complete requirement-to-delivery document pack for one project.
  
• Own UAT coordination and sign-off collection for one client delivery.
  

• 100% of client calls have a written requirement document within 24 hours.
  
• 100% of meetings have circulated minutes with owners and dates within 24 hours.
  
• Weekly status report delivered to every active client, no misses.
  
• Scrum Board: zero tickets without an owner, status or due date at the end of each week.
  
• Every release has release notes and a completed SOP stage-gate checklist before ship.
  
• UAT sign-off collected in writing for every delivery.
  

Requirements

• Bachelors degree in any discipline.
  
• 1+ year of experience in project coordination, project management support, business analysis, or operations — any industry, any company size.
  

• Strong written English — able to turn a messy conversation into a clear, structured document.
  
• Proficiency in spoken English.
  
• Must know Jira — we run all projects on Jira Scrum Boards.
  
• Comfortable with Google Workspace — Docs, Sheets, Drive.
  
• Able to run a meeting agenda and produce usable minutes.
  
• Follow-up discipline — chases people without being asked twice.
  
• Comfortable working with developers and asking clarifying questions.
  
• Solid working understanding of software development — how apps are built, common stacks (Android, Unity, web, APIs), builds, releases and environments — enough to hold clear conversations with developers and clients.
  

• Experience writing requirement documents or BRDs.
  
• Exposure to Scrum ceremonies in a previous role.
  
• Experience coordinating UAT or client sign-off.
  
• Experience in a software product or services company.
  

• Exposure to the education technology sector.
  
• Familiarity with Confluence or similar documentation tools.
  
• Ability to speak Hindi.
  

• Clear and professional spoken communication with clients.
  
• High ownership of small details — dates, names, versions, numbers.
  
• Ability to work in a fast-moving startup environment with changing priorities.
  
• Willingness to learn the product deeply enough to document it accurately.
  

Benefits

• Direct exposure to client delivery across four product platforms.
  
• Mentoring from the Product Team Lead with a clear path towards a Project Manager role.
  
• Collaborative and innovation-driven work environment.
  

• Laptop
  
• Google Workspace and Jira accounts
  
• Access to all project documentation and client communication channels