Instructional Designer Senior Associate Europe West

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

Position: Instructional Designer – Senior Associate

Education: Any Graduate

Experience: 3 – 6 years of relevant experience

The opportunity

This position will support the design of individual learning items and blended learning programs. The instructional designer will work to agreed design quality standards and processes, using approved templates and tools, and will collaborate with other designers and learning professionals to support the continuous improvement of design and development speed, efficiency, and quality. In addition, the designer will develop and maintain strong relationships with content owners, Subject Matter Reviewers (SMRs), learning and performance consultants, developers, deployment teams, and vendors.

Your key responsibilities

• Actively participate in Skills Needs Analysis (SNA) conversations leading to the design of learning solutions.
• Draft learning objectives that meet EY quality standards
• Apply effective learning strategies and design guidelines to ensure the creation of impactful learning materials.
• Assist in drafting Learning Solution Plans and contribute to the continuous improvement of learning solutions.
• Create comprehensive learning documents (e.g., Storyboards, trainer/participant decks for Physical and Virtual Classroom programs) that contribute to the development of final learning assets.
• Maintain strong working relationships with Subject Matter Reviewers (SMRs), graphic designers, and other stakeholders to produce effective learning solutions.
• Review all learning deliverables for content flow, accuracy, language, and adherence to quality standards.
• Independently liaise with SMRs for technical reviews and feedback to enhance learning materials.
• Conduct quality assurance checks with SMRs, technical reviewers, and deployment teams; utilize their feedback to revise design documents.
• Utilize rapid authoring tools such as Storyline and Articulate Rise to create engaging and interactive learning modules.
• Ensure deliverables align with EY design and quality standards related to written materials.
• Use AI tools such as Copilot to improve learning design and add value. For example, creating infographics, first draft videos/animations and wireframes of simulations and learning games.
• Support the project manager in planning deliverables and estimating effort.

Skills and attributes for success

• Strong interpersonal skills and the ability to collaborate effectively with content owners, SMRs, deployment teams, and other members of the learning team.
• Excellent written and verbal communication skills; ability to write effective instructional text, and facilitator materials.
• Ability to adapt to a constantly changing and growing business environment.
• Good problem-solving skills and a customer service-focused mindset.
• Proactive in mentoring junior team members and facilitating effective teamwork.

To qualify for the role, you must have

• 3 to 6 years of experience in designing courses and other learning items.
• Experience in designing effective learning solutions across different modalities
• Proficiency with Microsoft Office tools and rapid authoring tools.
• Experience building and maintaining strong relationships with business customers/clients.
• Ability to work in fast-paced, stressful environments to deliver required results.

Good to have skills

• Proficiency in European languages such as French, German or Spanish will be an advantage.
• Experience in project management.
• Experience with deploying courses on learning management systems such as SuccessFactors.
• Experience in creating eLearning courses using Articulate Storyline.

What we look for

• An experienced instructional designer who can support multiple projects concurrently.
• A professional who can quickly problem-solve and can offer perspective on solutions.
• A professional who demonstrates resilience and is energized by working in a global environment, proactively seeking different opinions and valuing diverse perspectives.

Educational qualifications

• A degree in any discipline.
• A degree or certification in instructional design or technical communication will be an advantage.

EY | Building a better working world 

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

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Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.