Job Description

Job Responsibilities

  • Review enrollment requests to ensure all required eligibility data is present to enable enrollment for all MetLife products
  • Verify eligibility by researching within one or more applications including GroupFacts, UIS, CDF and CBS
  • Input data manually into UIS and/or GroupFacts (keying both Core and VB products like Critical Illness, Aura, DLP, others)
  • Respond to requestors in a timely manner within TAT
  • Clearly & accurately respond to customers/Service teams beyond standard template text (follow up for missing data)
  • Terminate employee enrollments
  • Auditing to find keying discrepancies
  • Partner with key stakeholders to assess root cause and resolve escalations
  • Ensure SLAs are met
  • Ensure compliance with internal policies and procedures, including security, data retention/ ILM and external regulations


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: India City: Jaipur ,Rajasthan
Company Website: http://www.metlife.com Job Function: Finance
Company Industry/
Sector:
Insurance

What We Offer


About the Company

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