Relationship Manager - Inhouse Sales

Group Company: AU Small Finance Bank Limited

Designation: Relationship Manager - Inhouse Sales

Office Location:

Position description: #*Position description*#

Primary Responsibilities: #*Primary Responsibilities*#

Additional Responsibilities: #*Additional Responsibilities*#

Reporting Team

• Reporting Designation: #*Reporting Designation*#
• Reporting Department: #*Reporting Department*#
  
  

Educational Qualifications Preferred

#*Education and Experience*#

• Category: #*Category*#
• Field specialization: #*Field specialization*#
• Degree: #*Degree*#
• Academic score: #*Academic score*#
• Institution tier: #*Institution tier*#
  
  

Required Certification/s: #*Required Certification/s*#

Required Training/s: #*Required Training/s*#

Required Work Experience

• Industry: #*Industry*#
• Role: #*Role*#
• Years of experience: #*Years of experience*#
  
  

Job Brief:- AU Small Finance Bank Limited is seeking a dynamic and experienced professional to join our Sales department as a Relationship Manager specializing in inhouse sales. This role is pivotal in driving the bank's growth by managing and expanding relationships with existing and prospective clients. The ideal candidate will possess a deep understanding of financial products and services, excellent client management skills, and the ability to work collaboratively within a fast-paced banking environment. This position demands a strategic thinker with strong negotiation capabilities and a proven track record in achieving sales targets while ensuring compliance with regulatory standards.

Responsibilities:-

• Develop and maintain strong relationships with existing and potential clients to promote the bank’s financial products and services.
• Identify client needs and provide tailored financial solutions to enhance customer satisfaction and retention.
• Achieve and exceed monthly and quarterly sales targets through effective client engagement and cross-selling strategies.
• Collaborate with internal teams including credit, operations, and product to ensure seamless service delivery and client onboarding.
• Conduct regular portfolio reviews to assess client financial health and recommend appropriate banking solutions.
• Stay updated with industry trends, regulatory changes, and competitor offerings to provide informed advice to clients.
• Prepare detailed sales reports and forecasts for senior management to support strategic decision-making.
• Ensure compliance with all banking regulations and internal policies during all client interactions and transactions.
• Participate in training programs to continuously enhance product knowledge and sales techniques.
• Resolve client queries and issues promptly to maintain high levels of customer satisfaction and trust.
  
  

Skill:-

• Client Relationship Management
• Financial Product Knowledge
• Sales Target Achievement
• Cross-Selling Techniques
• Regulatory Compliance
• Portfolio Management
• Negotiation Skills
• Market and Competitor Analysis
• CRM Software Proficiency
• Effective Communication
• Problem Solving
• Team Collaboration
  
  

Preferred Qualifications:-

• Bachelor’s degree in Finance, Business Administration, or a related field; MBA or equivalent postgraduate qualification preferred.
• Minimum of 5 years of experience in sales or relationship management within the financial services or banking sector.
  
  

Key Performance Indicators: #*Key Performance Indicators*#

Required Competencies: #*Required Competencies*#

Required Knowledge: #*Required Knowledge*#

Required Skills: #*Required Skills*#

Required Abilities

• Physical: #*Physical*#
• Other: #*Other*#
  
  

Work Environment Details: #*Work Environment Details*#

Specific Requirements

• Travel: #*Travel*#
• Vehicle: #*Vehicle*#
• Work Permit: #*Work Permit*#
  
  

Other Details

• Pay Rate: #*Pay Rate*#
• Contract Types: #*Contract Types*#
• Time Constraints: #*Time Constraints*#
• Compliance Related: #*Compliance Related*#
• Union Affiliation: #*Union Affiliation*#

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