Operations head

About Meragi

Meragi is a rapidly growing start up in Indias thriving $50 billion wedding industry. As a technology enabled wedding services provider, we revolutionize the way wedding-related services are bought and delivered. Our mission is to create pioneering industry-first solutions that address the complexities of this industry, utilizing innovative technology to consult, design, and sell wedding services with a strong focus on ensuring high-quality fulfillment.

Backed by top-tier investors, we are at the forefront of transforming the wedding industry landscape. To drive our growth and success, we are seeking dynamic and growth-oriented individuals to design dream weddings for our customers.

As a Operations Head, you will play a pivotal role in ensuring the successful execution of events from conception to completion. You will lead and inspire a team of event professionals, working closely with clients, vendors, and internal teams to ensure that every event meets and exceeds our high standards.

Key Responsibilities

• Lead and inspire a team of event professionals, providing guidance, mentorship, and support.
• Develop and implement operational strategies across multiple cities to align with organizational goals.
• Lead and manage city-level operations teams, ensuring seamless coordination and efficiency.
• Monitor and optimize operational processes to enhance productivity, quality, and customer satisfaction.
• Establish and maintain performance metrics, ensuring all cities meet business objectives and KPIs.
• Collaborate with cross-functional teams, including logistics, supply chain, and customer service, to drive operational excellence.
• Conduct regular audits, risk assessments, and compliance checks to ensure adherence to regulatory requirements.
• Source and manage vendors, negotiate contracts and ensure deliverables are met.
• Manage event staff, including hiring, training, and scheduling.
• Manage budgets, resources, and operational costs effectively.
• Drive process improvements and implement best practices to enhance overall efficiency.
• Foster a culture of accountability, innovation, and continuous learning within the team.
• Liaise with stakeholders, vendors, and local authorities to ensure smooth operations across all locations.
  
  

• Bachelors or Masters degree in Business Administration, Operations Management, or a related field.
• Minimum of 2 - 6 years of experience in operations management, with at least 2 - 3 years in a leadership role.
• Strong analytical and problem-solving skills.
• Excellent leadership, communication, and team management abilities.
• Proficiency in operational management software and data analytics tools.
• Ability to adapt to changing business environments and drive strategic initiatives.
• Experience in logistics, supply chain management, or service operations.
• Knowledge of automation and digital transformation in operations.
• Ability to mentor and develop a high-performing operations team.
  
  

• Opportunity to lead and optimize operations across multiple cities.
• Work in a dynamic and fast-paced environment.
• Competitive compensation and benefits package.
• Professional growth and leadership development opportunities.