Manager - IN VAS

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

Were proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

VILs goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.

VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

VIL is an equal opportunity employer committed to diversifying its workforce.

Role

Team Member – IN/VAS

Job Level/ Designation

M1/Manager – Circle IN/VAS Operations

Function / Department

Central Operations Group / Active Operations / Charging & VAS Operations

Location

Rajasthan

Job Purpose

Circle Operations Team Member will be responsible field Operations of Charging and VAS Applications, Network and Infrastructure including Cloud. This includes smooth operations of the Platforms and support to central operations and business delivery.

Role will be responsible for delivering high performing work through rapid response and on-site support. Also support to Drive Continuous Improvement, Operational Process optimization with digital mindset.

This role requires a hands-on approach to maintain and improve VAS & Charging Platforms performance, on-site / field support to Cloud and Digital transformation projects, Expansion and Software upgrades. Support to Drive Operational enhancement Programs.

This role is Responsible to comply the OPEX guidance for Charging and VAS platforms. Accountable for supporting to statutory audit compliance, operational security points and Revenue exposure due to system issues.

Applications: Intelligent Network (IN), Digital Recharge System, Recharge System (Etopup, Bulk Messaging, SMSC, Device Management System, iEOCN, USSD Gateway, UCC/DND, Toll Free Service and other VAS Services

Elements : Routers, Switches, Load balancers, Servers, Storages from different make and model

Platforms : Kubernetes Cloud (Open Shift), Linux, ORACLE, VMware etc

Database : Oracle, TimesTen, MySQL etc

Core Competencies, Knowledge, Experience

• Basicknowledge of Prepaid Voice/SMS/USSD/Data charging call flow.
• Gx/Gy/ESy interface knowledge
• Knowledge of Communication protocols is preferred. Should have basic understanding of applications traces/tcpdump.
• Need to be a go getter and believe in team work
  
  
  

Must Have Technical / Professional Qualifications

• BE/B. Tech in Electronics & Communication
• Proactive and follows through the instructions
• Effective communication and inter-personal skills
• Proactive in approach with positive attitude
  
  
  

Years Of Experience

5-7 years of experience.

Industries to look from

Telecom OEM, Telecom Operator (BSS, Charging, VAS)

Ideal Organizations to look from

Ericsson, Amdocs, Nokia, Optiva, ZTE, Comviva, Route Mobile, 6D Tech, Telecom Operators

Team Reporting

Direct Reporting – NA

Vodafone Idea Limited (formerly Idea Cellular Limited)

An Aditya Birla Group & Vodafone partnership

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