Assistant Manager - Events

Company Description

Fairmont is a collection of luxury hotels and resorts worldwide, each distinguished by its luxury, elegance and residential charm. Fairmont Hotels & Resorts are one-of-a-kind properties, each one a landmark in its respective city, positioned at the top of its local market and rated among the very best in the world.

Job Description

Are you passionate and driven enough to pack our events diary? We’ve got first class meeting space, your challenge is to fill it. If you say Yes I Can! we’re looking for first class people just like you!

Our people are at the core of our success. Your role guarantees variety and excitement every day. At Fairmont jaipur, we cherish your entrepreneurial spirit, collaborative nature. We foster an inclusive and supportive culture where, together, we ensure that every moment is truly meaningful. Embrace your uniqueness as an individual in our team and explore the exciting growth opportunities we have for you and the chance to create memorable moments.

We are currently seeking a Assistant Manager - Events to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.

As a Meetings and Events Assistant Manager, you bring an exceptional level of ambition, a results-driven mindset, and a genuine passion for crafting extraordinary experiences for our clients. Your expertise and dedication will play a pivotal role in elevating our Meetings and Events Team to new heights.

• Manages the Meetings & Events team members and supports the Meetings and Events Manager and the Head of Department in implementing training plans, coaching, and mentoring team members.
• Maximizes revenue and guest satisfaction by receiving Meetings & Events enquiries and related room reservations.
• Assist in the smooth operation of the Meetings & Events department, ensuring exceptional service delivery for all meetings, conferences, banquets, and special events.
• Support the Meeting & Events Manager in planning, organising, and executing events from enquiry through to completion.
• Coordinate with clients, internal teams (F&B, Front Office, Housekeeping, Technical Services) and external partners to deliver seamless event experiences.
• Prepare event specifications, proposals, function sheets, and contracts in line with organisational standards.
• Oversee setup, breakdown, and on-site coordination of events to ensure quality and timeliness.
• Monitor event budgets and assist in cost control and inventory management.
• Respond promptly to guest enquiries and resolve issues with a guest-centric approach.
• Train, mentor, and support the Meetings & Events team to deliver consistent service excellence.
• Ensure compliance with all relevant health, safety, and operational procedures.
• Upholds a high level of regular, frequent, accurate and timely communication to all related departments regarding the Meetings & Events function within the hotel.
• Supports the Sales teams in generating leads and referring business by analyzing current business, denied business, and identifying potential new business through the office.
• Delivers a pro- active sales culture within the Office to ensure all budgeted revenues are achieved.
• Follows-up with guests to determine satisfaction; measures result and supports strategies to improve the quality of the guest experience.