Sr Project Manager Sample Solutions

Job Description

Job Scope:

The Sr. Project Manager, Sample Solutions owns the end-to-end execution of mid-to-high complexity market research projects within the Sample Solutions function. This Individual Contributor role is responsible for managing multiple concurrent studies across advanced methodologies, ensuring high-quality delivery, accurate forecasting, and strong client satisfaction.

The Sr. Project Manager influences revenue realization, project profitability, and client retention through disciplined project execution, proactive risk management, and operational excellence. This position does not have direct reports but may provide mentorship and guidance to junior Project Managers and support team capability development.

Strategic Imperative

The Sr. Project Manager, Sample Solutions is critical to delivering complex market research projects with precision, speed, and accountability. By owning the full project lifecycle—from kickoff to project end—this role ensures projects are executed within scope, timeline, and budget while protecting client trust.

Through strong client communication, proactive issue resolution, and deep understanding of sampling methodologies and panel behavior, the Sr. Project Manager strengthens operational consistency and drives repeat business. Success in this role directly contributes to client satisfaction, financial accuracy, and scalable project delivery excellence.

Primary Objectives

• End-to-End Project Execution: Own and execute mid-to-high complexity market research projects across all lifecycle phases with quality and timeliness.
• Client Service & Relationship Excellence: Deliver proactive, high-quality communication and guidance to ensure strong client satisfaction and retention.
• Financial & Revenue Accountability: Maintain accurate forecasting, timely invoicing, and project-level revenue oversight.
• Risk Management & Operational Discipline: Identify, troubleshoot, and resolve project risks while maintaining scope, timeline, and budget integrity.
• Team Contribution & Knowledge Sharing: Mentor junior team members and promote best practices across the Sample Solutions function.
  
  

• Manage market research projects of mid-to-high complexity, including IHUTs, geofencing, receipt capture, intricate click balancing, mobile studies, qualitative components, and non-standard partner integrations.
• Execute all phases of the project lifecycle:
• Lead client kickoff calls
• Develop sample and quota designs
• Conduct survey and screener testing
• Manage fieldwork launch and delivery
• Perform quality assurance and data checks
• Monitor field progress and optimize as needed
• Close fieldwork and complete reconciliations
• Manage respondent honoraria and invoicing
• Conduct project debriefs
• Maintain the highest standards of delivery quality and timeline adherence.
  

• Build collaborative and professional client relationships through proactive communication and guidance.
• Provide regular updates and manage expectations throughout project execution.
• Consistently exceed client expectations from inception through completion.
• Support healthy, profitable, and mutually beneficial account relationships to encourage repeat business.
  
  

• Provide accurate revenue forecasting and manage project financial tracking.
• Ensure timely and accurate invoicing across assigned projects.
• Monitor and report project metrics including value, field times, incidence, and completion rates.
• Communicate scope changes or additional fee requirements proactively.
  
  

• Identify and resolve issues that impact timelines, scope, or budget.
• Escalate risks appropriately and communicate effectively with stakeholders and clients.
• Coordinate and manage third-party vendors and outsourcing partners.
• Maintain flexibility and professionalism when navigating scope changes and competing priorities.
  
  

• Act as a mentor and guide to junior Project Managers.
• Support onboarding and training initiatives as delegated by leadership.
• Demonstrate best practices in project management aligned with the “Prodege Way.”
• Contribute to documentation, process improvements, and operational standardization efforts.
  
  

• Four or more (4+) years of project management experience within market research.
• Bachelor’s degree or equivalent work experience.
• Strong understanding of primary research methodologies and sampling strategies.
• Experience in customer service or client service-oriented roles.
• Exceptional written and verbal communication skills.
• Strong organizational skills with the ability to manage multiple concurrent projects.
• Advanced analytical and problem-solving skills.
• Ability to thrive in a fast-paced environment with shifting deadlines.
• Proficiency in Microsoft Office Suite and Google Suite products.
• Ability to work independently and collaboratively to meet study and departmental objectives.
  
  

• Experience handling highly complex or non-standard research methodologies.
• Experience creating documentation and independently training team members.
• Exposure to vendor management or outsourcing coordination.
  
  

• Project Mentorship & Functional Guidance: Provide informal mentorship, onboarding support, and best-practice guidance to junior Project Managers to strengthen team capability and delivery consistency.
• Quality Stewardship: Model and reinforce project management standards, QA processes, and documentation discipline to maintain high operational quality across the Sample Solutions function.
• Knowledge Sharing & Process Contribution: Contribute to internal documentation, training materials, workflow refinements, and continuous improvement initiatives that enhance team efficiency and scalability.
• Cross-Functional Leadership: Act as a subject matter resource within cross-departmental discussions, offering insights into sampling methodologies, risk mitigation strategies, and delivery best practices.
• Culture Ambassador: Demonstrate and cultivate a culture of accountability, collaboration, client-first thinking, operational excellence, and solutions orientation aligned with Prodege values.
  
  

• Physical Ability:
• Sit up to 5 hours per day
• Stand up to 5 hours per day
• Lift, carry, push up to 25 lbs
• Ability to listen, read, organize thoughts, analyze, and communicate (both in verbal and written form, in English, in a concise and professional manner)
• Ability to type on a keyboard and utilize the computer work tools constantly and with proficiency
• Regular and consistent attendance to work and meetings
• Ability to receive and offer feedback in a professional and positive manner
• Adherence to company policy and behavior in accordance with our values and norms.
• Frequent and timely communication, collaboration, as well as responsiveness to peers and management