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Bilingual Help Desk Operations Specialist

Talentmate

India

5th August 2026 2608-28018-7

Job Description

Instant Teams

Work Type

Full Time

Work Setting

Remote

Start Date

Aug 2026

Hourly

$28.00 - $28.00 / Hr

This position offers an hourly wage.

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Job Summary

Ready to be the face and brain of a modern CX team? As a Bilingual Help Desk Operations Specialist, you’ll drive seamless customer support while shaping the future of our operations. Beyond resolving tickets, you'll optimize AI agents, refine automated workflows, and build out essential Help Center content. If you have 2+ years in customer operations and love blending empathy with smart technology, step into this high-impact role today!

Salary

This position offers an hourly wage.

$28.00 - $28.00 / Hr

Why Work Here

We bring the remote opportunity—and the equipment. This role includes all the tools you need to succeed, sent straight to your door.

Health | Dental | Vision Insurance enrollment - Short-Term Disability | Long-Term Disability - Life Insurance - PYO - Yuna Health - EAP - 401k - Perkspot

Instant Job Insights

Single Channel FocusOmnichannel Expertise

Specialized Product KnowledgeBroad Product Understanding

Metric-Driven PerformanceQuality-Focused Approach

Quick, Agile Work paceSlow, Methodical Work pace

Must Haves for Success

Job Details

Role Level:	Not Applicable	Work Type:	Full-Time
Country:	India	City:	Iriga Bicol Region Philippines
Company Website:	http://www.squadra.vc	Job Function:	Customer Service
Company Industry/ Sector:	Venture Capital and Private Equity Principals

What We Offer

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.