Job Description
QA Intern
About The Company
Anaxee Digital Runners is building India's largest last-mile verification & data collection network of Digital Runners (shared feet-on-street, tech-enabled) to help Businesses & Consumers reach the remotest parts of India, on-demand. We are already serving 11000 pin codes (57% of India) | Website: www.anaxee.com
Job Role
We are looking for a Quality Assurance Intern to join our back-office operations team. The role involves monitoring and evaluating the quality of tasks completed by field executives, ensuring adherence to defined processes and quality standards, and identifying opportunities for improvement.
The ideal candidate should have good communication skills, basic analytical ability, and a willingness to work with data, reports, and operational processes.
Job Location: Indore | Full Time
Experience: Freshers and Students are welcomed
Responsibilities:
Understand and gain expertise in the assigned process, guidelines, and quality parameters.
Review and evaluate field executive interactions and completed tasks against defined quality standards.
Identify errors, deviations, and quality issues and communicate them effectively to the concerned team members.
Provide constructive feedback and suggestions to improve quality and process adherence.
Compare actual performance with defined standards and take appropriate corrective actions.
Monitor the quality and accuracy of delivered tasks and reports.
Prepare and maintain MIS reports and other operational reports as required.
Analyze data to identify recurring errors, quality gaps, and opportunities for improvement.
Coordinate with team members to resolve quality-related issues.
Contribute to process improvement and productivity optimization initiatives.
Maintain accurate records of quality checks, observations, and feedback.
Ensure that field executives follow the required process while interacting with individuals and collecting information.
Requirements
Good Communication Skill.
Bachelor's degree preferred. (Freshers invited)
Basic Computer skills, MS Office & Internet knowledge.
Previous experience as a BPO / Inbound / Outbound process will be an advantage.
What we offer
Great working atmosphere in a comfortable office.
And an opportunity to get associated with a fast-growing VC funded startup.
Job Details
| Role Level: | Not Applicable | Work Type: | Internship |
|---|---|---|---|
| Country: | India | City: | Indore ,Madhya Pradesh |
| Company Website: | https://www.anaxee.com | Job Function: | Quality Assurance & Control |
| Company Industry/ Sector: |
Environmental Services | ||
What We Offer
About the Company
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Job Snapshot
