Job Description

  • Make calls to students and prospective students to provide information and maintain regular engagement.
  • Follow up with students regarding enquiries, registrations, admissions, programs, events, and other engagement activities.
  • Capture student feedback, concerns, suggestions, and overall experience through calls and other communication channels.
  • Maintain and regularly update student databases, interaction records, follow-up status, and other MIS details.
  • Prepare and share daily, weekly, and monthly MIS reports on calls, follow-ups, feedback, registrations, and conversions.
  • Coordinate with internal teams to address student queries, resolve concerns, and ensure timely follow-up and closure.


  • Requirements

    ·       12th/Graduate in any discipline.

    ·       Basic computer proficiency with good knowledge of MS Excel, MS Word, and Google Sheets.

    ·       Very Good typing speed with high accuracy and data uploading on portals

    ·        Good communication and coordination abilities.

    ·       Ability to work within timelines and manage multiple tasks efficiently.



    Benefits

    25K + Mobile expenses upto 350 rupees


    Job Details

    Role Level: Associate Work Type: Full-Time
    Country: India City: india ,Delhi
    Company Website: http://www.niitfoundation.org Job Function: Customer Service
    Company Industry/
    Sector:
    Non-profit Organizations

    What We Offer


    About the Company

    Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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