Customer Care Executive - Voice Process

This job is provided by apna.co LRS/ Lead Verification Specialist/Lead Verifier

Profile - Lead Verification - US Shift

Location - Rohini West/ Delhi

Working Days - 6 Days Working

Shift Timings : - 9:30 Pm to 6:30 Am

Interested candidates can call or whatsapp me on 9289008078

Role Overview

As a Lead Verification Specialist, you will play a crucial role in ensuring the accuracy and quality of potential leads. You will be responsible for verifying customer information, qualifying leads, and coordinating with the sales and counseling teams to enhance the efficiency of the conversion process.

Key Responsibilities

• Conduct outbound calls to potential customers using the provided data.
• Gather additional customer information and assess their interest in Aimlay’s products an
  
  

• Verify and analyze incoming leads for accuracy and relevance.
• Ensure all lead data is accurate and aligned with company standards.
• Work closely with the Sales Team to allocate qualified leads to the appropriate counselors.
• Maintain detailed records of interactions and update the database accordingly.
  
  

• Excellent communication skills in English (both verbal and written).
• Strong attention to detail and ability to analyze lead quality effectively.
• Ability to handle a high volume of calls while maintaining professionalism.
  
  

• Opportunity to work in a fast-growing education sector and contribute to career transformations.
• Collaborative and supportive work environment.
• Growth opportunities within the company.