Billing And Collections Specialist

Title: Billing and Collections Specialist

Location: Remote

Shift: 10:00 PM to 7:00 AM IST

Job Overview

We are looking for a Billing and Collections Specialist (US Time Zone) who is responsible for managing billing and collecting all the outstanding accounts receivable from customers. In addition, you will be responsible for resolving customer billing problems, reducing the amount of accounts receivable, and tracking and reporting accounts receivable regularly.

Job Responsibilities

• Partner with the sales team and customer success teams for customers to understand the contract and project status, and issue invoices to customers based on their billing milestones.
• Raise invoices as per contract terms, billing schedules, and agreed milestones.
• Proactively communicate with customers over email, phone and/or chat to collect outstanding balances.
• Collaborate with Sales, Finance and Customer Success teams to resolve billing issues
• Monitor accounts on a daily basis to identify outstanding account receivables, and take necessary actions in order to encourage timely payments.
• Review Weekly Aging Reports and collect customer payments in accordance with payment due dates
• Assist with ad-hoc projects as needed
• Assist with month-end, quarter-end, and year-end closing duties
  
  

Required Skill Sets

• Fluent in English, including written and conversational abilities.
• Experience with software / SaaS businesses is strongly preferred.
• 3-4 years of proven experience as a Collection Specialist or similar role with the responsibilities above required.
• Bachelors Degree or equivalent
• Documented track record of continuous learning in a related field, a plus. Excellent knowledge of billing procedures
• Knowledge of various collection techniques
• Working knowledge of MS Office, Google Workspace, Zoho, Quickbooks
• Comfortable working with targets
  
  

What We Offer

• Opportunity to make an impact on one of the most promising, high-growth SaaS startups in India
• Flat-hierarchy, performance-driven culture
• Rapid growth and learning opportunities
• Comprehensive medical insurance coverage
• A high-performing action-oriented team
• Competitive package, benefits and employee-friendly work culture
  
  

About Scrut

Scrut Automation is a global leader in Governance, Risk, and Compliance (GRC). Our mission is to help modern enterprises move beyond simple checklists to build a security-first culture. We provide a single, intelligent platform that helps companies achieve and maintain compliance for standards like SOC 2, ISO 27001, and HIPAA, while also proactively managing risk.

We are a high-growth, remote-first company with a strong focus on collaboration, ownership, and customer obsession. We believe in building a team of smart, motivated builders who are passionate about solving complex problems for our customers.

Note: Due to a high volume of applications, only the shortlisted candidates will be contacted by the HR team. We appreciate your interest and effort.

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