Job Description
- What job involves
- Receiving calls and providing right information to the employee based on the query
- Replying to the mail as per the employees query
- Live tracking of trips ( inbound /Out bond)
- Accommodating Adhoc/unregister request and maintaining report
- Responding to the APP negative feedback by sending first mailer and follow up with closer
- Updates to client on incidents, accidents, traffic and delay communication
- Assist medical request on high priority
- Cross check on vehicle deployment, sequence, and timings
- Live track on CC TV footage and communicating the team if any issue
- Vehicle tracking for sanitization
- Ensuring vehicle reaching first point on time
- Monitoring the all the vehicles trip closure through technology tool
- Monitoring and action on the live security dash board alerts like
- Device not reachable,
- Employee GEO fence violation
- vehicle over speeding,
- SOS alerts stoppage
- single women travelling alone
- Vehicle stoppage
- Consolidating the security dash board alerts with supporting documents ( Mails and call log )
- Preparing call logs on daily basis and consolidating the report on monthly basis
- Preparing No show report and sharing it to employees on daily and weekly basis
- Preparing Adhoc report and sharing it to employees ( Out bound )
- Sending OTA report to client on hourly basis
- Maintaining lost and found report and sending mails to employees with closer
- Maintaining employees issue tracker on daily basis
- Maintaining MIS device and APP issue tracker
- Maintaining Drivers RTO report
- Maintaining business/inter office/metro and suburban shuttle reports
- Maintaining drivers temperature thermal check report
- Logout trip closer reports
- Vehicles GPS panic alert report
- Temp ID drivers RTO clearance report and sharing it to wellness team and OGS team
Teamwork should also be one of your strongest points, as you’ll work with a team to ensure that all performance targets set out in the KRA are being met.
Technical hands
- Knowledge and penchant for using technology tools in delivering day-to-day tasks
- Excellent Organization, Time Management & prioritizing skills
- Attention to detail
Job Details
| Role Level: | Entry-Level | Work Type: | Full-Time |
|---|---|---|---|
| Country: | India | City: | Hyderabad ,Telangana |
| Company Website: | https://co.jll/41LJERI | Job Function: | Supply Chain & Logistics |
| Company Industry/ Sector: |
Real Estate | ||
What We Offer
About the Company
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